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Chapter 25 Status Observation
25.6 The CTI Peer Status Screen
Use the CTI Peer screen to view status information about the X2002's Computer
Telephony Integration (CTI) connections. There are three types of CTI connection
client: Outlook Plugin, TAPI, and V120. This screen displays which clients are
registered through CTI.
Click Monitor > Status Observation > CTI Peer in the web configurator to view
the screen as shown.
Figure 224 Status Observations > CTI Peer
Each field is described in the following table.
Table 143 Status Observation > CTI Peer
LABEL
Query
Refresh interval
CTI Peer
Username
IP Address
Connected Type This displays the type of CTI connection.
372
DESCRIPTION
Use this section to specify your query criteria. You can select an
attribute, value pair for your search. You can choose to query by:
Connected Type - choose the type of CTI connection to filter for and
display. If you select all then all CTI connections display.
Click Query to update the status detail table in the CTI Peer section of
the screen.
Enter how often (seconds) you want the X2002 to update this screen.
Click Apply to update the screen immediately.
If you do not want this screen to update periodically, enter 0.
This section displays the status detail table.
This displays the username that is making the connection.
This displays the originating IP address of the connection.
X2002 User's Guide
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