The Call Waiting Screen - ZyXEL Communications X2002 User Manual

22.8 The Call Waiting Screen

Call waiting allows you to put a present call on hold and answer a new call. When
a second call comes in, the X2002 sends a beep tone to you. You can decide to
ignore it or to switch to the second call using one of the following methods.
• press the flash button on your telephone
• very quickly press and release the on-hook switch on your telephone
You can switch back to the first call using the same methods above. When you
hang up one call, the X2002 sends you a ring tone if another call is still waiting.
Note: This feature only applies to extension receivers which use SIP or analog
phones.
The following figure shows how call waiting works.
Figure 204 Call Waiting Overview
ITSP
B
Table 126 Call Waiting Example
CALLER A
1. Caller A
makes a
call to
caller B.
8.Conversation established between caller C and B. Caller A is on hold. B is busy.
X2002 User's Guide
A
A
ITSP
B
CALLER C X2002
2. The X2002 routes
the call to B at
extension 1001.
4.Conversation established between caller A and B
5. Caller C 6. The X2002 routes
makes a the call to B at
call to extension 1001.
caller B.
Chapter 22 Call Services
A
C
ITSP
B
RECEIVER B
3. B picks up the call.
7. B hears a beep tone and
decides to answer the
second call. B then presses
the flash button on his
telephone).
C
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