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Chapter 21 Group Management
The following sections give an overview of granting calling rights to authority
groups (see
rights to outbound line groups (see
316).
21.1.1 What You Can Do in this Chapter
Use the LCR List screen to configure settings for your outbound call dialing rules.
See
Section 21.2 on page
21.1.2 What You Need to Know
The following terms and concepts may help you as you read through the chapter.
Managing Authority Groups
You control extensions within an authority group by associating (linking) authority
groups with:
• Other Authority Groups - When you create an authority group it is by default
linked to all other authority groups created on the X2002 and all the other
authority groups are also linked to it. This means that any extension created on
the X2002 can call any other extension created on the X2002 regardless if they
are part of the same authority group. You can, however, stop extensions within
one authority group from calling extensions in another authority group. An
example is shown below. You have an organization with three authority groups
(AG1-AG3). You can remove the link from one authority group (for example
AG3) to another authority group (for example AG2) to stop extensions in AG3
from calling AG2 (AG2 can still call AG3).
Figure 184 Group Management - Authority Group to Authority Group
• LCRs - An LCR is an outbound dialing rule. When you create links from an
authority group to an LCR, you allow the extensions in that authority group to
make outbound calls via the outbound line groups configured in the LCR. The
following figure shows AG1, which is an authority group for the sales
department, associated with LCR1 (this could be an LCR allowing calls through
your local telephone service provider - PSTN and calls via a link to your branch
office - TrustedPeer) and LCR2 (this could be an LCR for long distance calls via
314
Managing Authority Groups on page
318.
AG1
Sales
AG3
Consultants
314), followed by granting calling
Managing Outbound Line Groups on page
AG2
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