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Table 158 Query (continued)
LABEL
Direction
Call Time
Talk Time
Caller Group
Channel
Caller Number
X2002 User's Guide
DESCRIPTION
Specify the types of calls you want to view based on the source and
destination of the calls. You can choose one or more of the available
source - destination combinations:
•
extension / extension - to view internal calls; those made from
one extension to another extension on the X2002.
•
extension / outbound - to view calls from within your organization
made to the outside world via one of the outbound lines.
•
outbound / extension - to view calls from the outside world to
extensions configured on the X2002.
•
outbound / outbound - to view calls that come in from an
outbound line and are routed back to the outside world via another
outbound line.
Call time is the time from when a caller finishes dialing a number until
one of the parties hangs up.
Enter the range of seconds, minutes or hours to specify the length of
calls that you want to search for. If you leave this field blank, then the
length of the call will not be considered as a search criterion, in other
words calls of all length duration are displayed unless limited by other
search criteria.
Talk time is the time from when a callee picks up an incoming call until
one of the parties hangs up.
Enter the range of seconds, minutes or hours to specify the length of
calls that you want to search for. If you leave this field blank, then the
length of the call will not be considered as a search criterion, in other
words calls of all length duration are displayed unless limited by other
search criteria.
Type the name of the authority group or outbound line group for which
you want to search the call detail record. Use the drop down listbox to
choose Totally Match, if you want to display only call records that
exactly match the criteria you type or select Partially Match, if you
want to enter only a part of the group name that you want to search for.
Alternatively, use the
authority group configured on the X2002 that you want to use as your
search criterion.
Type the name of the type of channel for which you want to search the
call detail record. The channels can be either FXS extensions, FXO
outbound channels, or SIP based connections. Use the drop down
listbox to choose Totally Match, if you want to display only call records
that exactly match the criteria you type in or select Partially Match if
you want to enter only a part of the group name that you want to
search for. Alternatively, use the
configured on the X2002 that you want to use as your search criterion.
Next use the drop down list box to select whether you want to search
calls originating from this channel (SRC.), terminating via this channel
(Dest.) or both (Both).
Type the telephone number of the caller for which you want to search
the call detail record. Use the drop down listbox to choose Totally
Match, if you want to display only call records that exactly match the
criteria you type in or select Partially Match, if you want to enter only
a part of the telephone number to search for.
Chapter 27 Call Detail Record (CDR)
button to select the outbound line group or
button to select the channel
399
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