Making An Unattended Transfer; Transferring A Call On Hold - Avaya J129 Using Manual

Handling incoming calls
• Call the person from the Contacts list or the Recents list.
The first call is put on hold, and the recipient's phone starts ringing.
3. Press the Complete softkey after the recipient answers the call.
The phone transfers the call to the selected number.

Making an unattended transfer

About this task
An unattended transfer is when you transfer an active call without establishing a call with the call-
transfer recipient.
Procedure
1. While on the first call, press the Transfer softkey.
2. Do one of the following:
• Use the keypad to dial the number to which you want to transfer the call.
• Call the person from the Contacts list or the Recents list.
The first call is put on hold, and the recipient's phone starts ringing.
3. To complete the transfer, press the Complete softkey.
The phone transfers the call to the selected number.
If the called party does not answer the call, then the unanswered call returns to your phone
as a recalled transfer call.

Transferring a call on hold

About this task
Use this procedure to transfer a call on hold to an outgoing or an incoming call.
Before you begin
Press Hold to put an ongoing call on hold.
Procedure
1. Press one of the following softkeys:
• NewCall: To make a new call.
• Answer: To answer a call
2. When the called party answers the call or you answer the call, press the Transfer softkey.
March 2017 Using Avaya J129 IP Phone
Comments on this document? infodev@avaya.com
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