Switching To Another Deskphone During An Active Call; Making An Unattended Transfer - Avaya 9601 Using Manual

2. Press Mute again to unmute the call.
Note:
If a call is on mute and you switch between the handset, headset, or speakerphone, the
mute is turned off. When you mute the call, the Mute button light is on and the top line
displays the Mute icon.

Switching to another deskphone during an active call

About this task
Use this task to switch to another registered deskphone during an active call when you have
registered more than one deskphone with your extension.
Procedure
1. Answer the incoming call from your deskphone.
2. To switch to the other deskphone, press Bridge on that deskphone.

Making an unattended transfer

Before you begin
You must answer the call before transferring the call to another deskphone
About this task
An unattended transfer is when you transfer an active call to another deskphone without announcing
the call transfer. If the administrator enabled the Transfer on Hang-up feature, you can complete the
call transfer by disconnecting the deskphone through any of the following methods:
• Put the handset on the cradle
• Press Speaker
• Press Headset
Procedure
1. While on the active call, press the Transfer softkey.
2. Perform one of the following actions:
• Dial the number.
• Call the person from the contacts list or from the history list.
3. To complete the transfer, perform one of the following actions:
• Disconnect the call if the administrator enabled the Transfer on Hang-Up feature for your
deskphone.
June 2014
Switching to another deskphone during an active call
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Using Avaya 9601 IP Deskphone SIP
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