HP Sprout Pro Maintenance & Service Manual page 103

Control panel message
201-Memory Error
213-Incompatible Memory Module in Memory
Socket(s) X, X, ...
214-DIMM Configuration Warning
219-ECC Memory Module Detected ECC Modules
not supported on this Platform
301-Keyboard Error
303-Keyboard Controller Error
304-Keyboard or System Unit Error
510-Flash Screen Image Corrupted
511-CPU, CPUA, or CPUB Fan not Detected
Description
RAM failure.
A memory module in memory socket identified
in the error message is missing critical SPD
information, or is incompatible with the chipset.
Populated DIMM Configuration is not optimized.
Recently added memory module(s) support ECC
memory error correction.
Keyboard failure.
I/O board keyboard controller.
Keyboard failure.
Flash Screen image has errors.
Fan is not connected or may have
malfunctioned.
Recommended action
1. Ensure memory modules are correctly
installed.
2. Verify proper memory module type.
3. Remove and replace the identified faulty
memory module(s).
4. If the error persists after replacing
memory modules, replace the system
board.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace DIMM with a module conforming
to the SPD standard.
Rearrange the DIMMs so that each channel has
the same amount of memory.
1. If additional memory was recently added,
remove it to see if the problem remains.
2. Check product documentation for
memory support information.
1. Reconnect keyboard with computer
turned off.
2. Check connector for bent or missing pins.
3. Ensure that none of the keys are
depressed.
4. Replace keyboard.
1. Reconnect keyboard with computer
turned off.
2. Replace the system board.
1. Reconnect the keyboard with computer
turned off.
2. Ensure that none of the keys are
depressed.
3. Replace the keyboard.
4. Replace the system board.
Reflash the system ROM with the latest BIOS
image.
1. Reseat fan.
2. Reseat fan cable.
3. Replace fan.
POST numeric codes and text messages 93