Placing A Call On Hold; Retrieving A Held Call - Yealink CP920 User Manual

User Guide for the CP920 HD IP Conference Phone
Phone A stops ringing.
To answer multiple calls on the shared line:
An incoming call arrives on the shared line when there is an active call on phone A. You can
answer the incoming call on either phone A or phone B. The LCD screen of phone A displays
the information of the incoming call (e.g., "Incoming call: 4605 Yealink").
Make sure call waiting feature is enabled on phone A. For more information, refer to
Note
Waiting on page 92.
Do one of the following on phone A:
Tap the Answer soft key. Phone B stops ringing.
-
Tap to access the new call.
-
Tap ,
The incoming call is answered and the original call is placed on hold.
You can also answer the call on phone B:
Tap ,
1.

Placing a Call on Hold

To place a call on hold:
Tap the Hold soft key on phone A when party A and party C are talking.
1.
The shared line call is placed on hold.

Retrieving a Held Call

If there is a held call between phone A and phone C, you can retrieve a held call on phone A.
To retrieve the held call on phone A:
Tap the Resume soft key on phone A.
1.
The conversation between phone A and phone C is retrieved.
124
or the Answer soft key. Phone B stops ringing.
or the Answer soft key. Phone A stops ringing.
Call