Yealink CP920 Instruction Manual
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Yealink CP920 Instruction Manual

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  • Page 2 Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this doc- ument for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient. In no...
  • Page 3 We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and com- ments to DocsFeedback@yealink.com. Technical Support Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend that you use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.
  • Page 4 GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be down-...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Table of Contents Before You Begin Related Documentation Getting Started Hardware Overview CP920 Hardware Mute Touch Key LED Indicators Screen and Icons Idle Screen Calls Screen Icons in the Status Bar Entering Characters Call Features...
  • Page 6 Yealink CP920 User Guide Keep Mute Holding and Resuming Calls Holding a Call Resuming a Held Call Redirecting Incoming Calls Forwarding All Incoming Calls to a Contact Forwarding All Incoming Calls on All Lines Deactivating Call Forward Forwarding an Incoming Call Manually...
  • Page 7 Table of Contents Receiving Multicast Paging Managing a Paging Call Advanced Call Features Using Call Completion Call Pickup Picking up a Call Directly Picking up a Group Call Directly Call Park and Call Retrieve Parking or Retrieving a Call in the FAC Mode Parking a Call in the FAC Mode Retrieving a Parked Call in the FAC Mode Parking or Retrieving a Call in the Transfer Mode...
  • Page 8 Yealink CP920 User Guide Adding an Existing Contact to Your Favorites Adding a New Contact to Your Favorites Viewing Favorites Reordering Favorites Deleting Favorites Blacklist Adding a Blacklist Contact Viewing Blacklist Contacts Editing a Blacklist Contact Deleting Blacklist Contacts Deleting a Blacklist Contact...
  • Page 9 Table of Contents Adjusting the Screen Contrast Changing the Language Time & Date Setting the Time and Date Manually Changing the Time and Date Format Setting a Key as Send Customizing the Soft Keys Phone Lock Setting the Phone Lock Locking Your Phone Manually Unlocking Your Phone Changing Your Phone Unlock PIN...
  • Page 10 Yealink CP920 User Guide Disconnecting the Wireless Network Connection Deactivating the Wi-Fi Mode Using Your Phone with PSTN Account Connecting the Expansion PSTN Box CPN10 Configuring the PSTN Account Selecting the Country for PSTN Use Configuring Flash Time Basic Call Features...

  • Page 11: Before You Begin

    You can view more types of documents to make the phone to perform more functions. The following types of related documents are available on each support page on Yealink support page: Release Notes, which details bug fixes and feature enhancements when an update is released.

  • Page 12: Getting Started

    Before you use your phone, take some time to get familiar with its features and user interface. Topics Hardware Overview Screen and Icons Entering Characters Hardware Overview Understanding the phone hardware helps you easily use the phone's features. Topics CP920 Hardware Mute Touch Key LED Indicators CP920 Hardware...
  • Page 13 Yealink CP920 User Guide Item Description Three Internal Micro- Provide 20-feet (6 meters) and 360-degree coverage to transmit sound to other phones. phones •Toggles mute feature. Mute touch Key •Indicate phone and call statuses. Speaker Provides speakerphone audio output. LCD Screen Shows information about calls, messages, soft keys, time, date, and other relevant data.

  • Page 14: Mute Touch Key Led Indicators

    Getting Started Item Description Allows you to connect a universal security cable to your phone so you can lock down Security Slot your phone. The phone will not be removed after locked. • Allows you to connect a USB flash drive (optional) to your phone so you can record calls/conferences and play back recorded files.

  • Page 15: Calls Screen

    Yealink CP920 User Guide Related Topics Icons in the Status Bar Calls Screen All of your active and held calls are displayed on the calls screen. The calls screen can display the local name or number. Check with your system administrator to find out if this feature is available on the phone.

  • Page 16: Entering Characters

    Getting Started Icons Description Icons Description Call Forward Call and Conference Recording Idle Recording USB flash drive/PSTN box is detecting USB flash drive is detected PSTN box is detected Wi-Fi enabled Wi-Fi connection is unreachable Bluetooth-enabled mobile phone paired and con- Bluetooth enabled nected Keep Mute...

  • Page 17: Call Features

    Call Features Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a con- ference call and perform other basic call features. Topics Placing Calls Answering Calls Disabling Call Waiting Silencing or Rejecting Incoming Calls Ending Calls Redialing a Call Automatically...

  • Page 18: Placing Multiple Calls

    Yealink CP920 User Guide 3. Select Send. Note Your system administrator can enable live dialpad feature, which enables your phone to automatically dial out the phone number after a period of time without selecting Send Placing Multiple Calls When you are in a call, you can hold your current call and place a new call.

  • Page 19: Placing A Call From The Call History

    Call Features 2. Enter the phone number with the country code. 3. Select Send. Placing a Call from the Call History You can place calls to contacts from the History list, which contains the calls that were recently placed, answered, missed, or forwarded.

  • Page 20: Placing Calls To Google Contacts

    Yealink CP920 User Guide If the callee enables anonymous rejection feature, you may be prompted that the callee does not accept calls from an anonymous number. Related Topic Rejecting Anonymous Calls Placing Calls to Google Contacts You can call your Google Contacts from your phone.

  • Page 21: Answering Calls

    Call Features Select an emergency number in the emergency number list. Enter an emergency number. 2. Select Send. Answering Calls When you receive a call, you can choose to answer it manually or automatically. Topics Answering a Call Answering a Call When in a Call Answering a Call Automatically Answering a Call When you receive an incoming call, the phone rings and the screen displays the information of the incoming call.

  • Page 22: Answering A Call Automatically

    Yealink CP920 User Guide Answering a Call Automatically Auto answer enables you to automatically answer an incoming call in speakerphone (hands-free) mode when your phone is idle. You can also enable auto answer mute to mute the local microphone when an incoming call is answered automatically.

  • Page 23: Rejecting A Call Manually

    Call Features 1. Select Silence. Rejecting a Call Manually You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls list in your History list. Procedure 1. Tap Reject or Rejecting Anonymous Calls You can reject incoming calls from the callers who have hidden their identities.

  • Page 24: Deactivating Dnd

    Yealink CP920 User Guide Deactivating DND You can deactivate DND when you are ready to resume receiving calls again. Procedure 1. Tap DND when the phone is idle. The DND icon disappears from the status bar. Ending Calls You can end the current call at any time.

  • Page 25: Muting/Unmuting Audio

    Call Features Muting/Unmuting Audio When you are in a call, you can mute the audio, so that you can hear the other person, but they cannot hear you. Procedure 1. Tap the mute touch key during a call. The mute touch key LED glows red. 2.

  • Page 26: Resuming A Held Call

    Yealink CP920 User Guide 1. Tap Hold during a call. The phone will beep softly every 30 seconds to remind you that you still have a call on hold. Note When you have multiple calls on the phone and the current call is held, you can tap the up or down arrow button to swap to the active call.

  • Page 27: Forwarding All Incoming Calls On All Lines

    Call Features Forwarding All Incoming Calls on All Lines You can forward all incoming calls on the phone. Before You Begin Check with your system administrator if the forward on code or off code is required. If required, get it from your system administrator.

  • Page 28: Transferring Calls

    Yealink CP920 User Guide Transferring Calls During a call, you can transfer the call to another contact. You can use one of three ways: Blind Transfer: Transfer a call directly to the third party without consulting. Semi-Attended Transfer: Transfer a call when receiving ringback.

  • Page 29: Local Conference

    Call Features Local Conference You can initiate a five-way (including yourself) conference calls with your contacts on the phone. Topics Setting Up a Local Conference Call Merging Two Calls into a Conference Inviting a Transfer Target and a Transferee into a Conference Inviting an Incoming Call to a Conference Creating a Hybrid UC Meeting Holding or Resuming a Conference Call...

  • Page 30: Inviting A Transfer Target And A Transferee Into A Conference

    Yealink CP920 User Guide The active call and the selected hold call are joined into a conference. Inviting a Transfer Target and a Transferee into a Conference After consulting with the contact you want to transfer a call to, you can invite the two calls into a conference.

  • Page 31: Holding Or Resuming A Conference Call

    Call Features Configuring the PSTN Account Holding or Resuming a Conference Call When you place a conference call on hold, other participants cannot hear each other until you resume the held con- ference call. Procedure 1. Tap Hold to place the conference on hold. 2.

  • Page 32: Setting Up A Network Conference

    Yealink CP920 User Guide Setting Up a Network Conference Setting Up a Network Conference You can set up a network conference with two or more contacts. Procedure 1. Place a call to the first party. 2. Select Conference. The active call is placed on hold.

  • Page 33: Idle Recording

    Call Features Before You Begin Make sure that the USB flash drive has been connected to your phone. Procedure 1. During a call, select > Start REC. The phone screen displays a recording icon and recording duration. Idle Recording You can record an important discussion when the phone is idle. Idle recording using a USB flash drive is not available by default.

  • Page 34: Managing The Recordings

    Yealink CP920 User Guide 1. Do one of the following: Select Stop REC. The recording icon and recording duration disappears. The screen prompts a message that the call is recorded successfully. Select End Call. The recording icon and recording duration disappears, and the phone returns to the idle screen. The screen prompts a message that the call is recorded successfully.

  • Page 35: Pausing/Resuming A Playback

    Call Features Related Topic Adjusting the Volume Pausing/Resuming a Playback When you are playing a recording, you can pause it manually to take note. When you receive an incoming call while playing a recording, the recording is paused automatically. You can resume the playback after handling the call.

  • Page 36: Multicast Paging

    The phone supports the following 31 channels: 0: Broadcasts are sent to channel 0. Note that the Yealink IP phones running old firmware version (old paging mech- anism) can be regarded as listening to channel 0. It is the default channel.

  • Page 37: Sending A Paging By A Multicast Paging Key

    Call Features Sending Pages by a Paging List Key Setting a Paging Group Sending a Paging by a Multicast Paging Key Deleting a Paging Group Sending a Paging by a Multicast Paging Key You can send a paging by using the Multicast Paging key when the phone is idle. Before You Begin Check with your system administrator if the Multicast Paging key has set for your phone.

  • Page 38: Deleting A Paging Group

    Yealink CP920 User Guide Check with your system administrator if the Paging List key has set for your phone. Procedure 1. Tap the Paging List key when the phone is idle. 2. Select the desired paging group. 3. Select Paging to send RTP.

  • Page 39: Advanced Call Features

    Advanced Call Features Advanced Call Features You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these advanced call features. Topics Using Call Completion Call Pickup Call Park and Call Retrieve Shared Line Intercom Voice Mail...

  • Page 40: Call Pickup

    Yealink CP920 User Guide Call Pickup You can use call pickup to answer someone else’s incoming call on your phone. The phone supports the following two call pickup features: Directed Call Pickup: allows you to pick up incoming calls to another phone.

  • Page 41: Parking Or Retrieving A Call In The Fac Mode

    Advanced Call Features Note Call park is not available on all servers. Check with your system administrator to find out if it is available on your phone. Topics Parking or Retrieving a Call in the FAC Mode Parking or Retrieving a Call in the Transfer Mode Parking or Retrieving a Call in the FAC Mode You can park the call to the local extension or the desired extension through dialing the park code.

  • Page 42: Parking A Call In The Transfer Mode

    The phone will retrieve the parked call from the shared parking lot. Shared Line Yealink phone supports using Shared Call Appearance (SCA) or Bridged Line Appearance (BLA) to share a line. So that this line can be registered on more than one phone at the same time.

  • Page 43: Placing A Call On Public Hold

    Advanced Call Features Related Topic Answering Calls Placing a Call on Public Hold You can place a call on public hold that any shared line phone can retrieve the held call. Procedure 1. During a call, tap Hold. The call is held on your phone, and all of the phones registered with a shared line show the call is in a held state. Retrieving a Held Call on a Shared Line If you place a call on hold on a shared line, you can resume this call at any time.

  • Page 44: Answering An Intercom Call

    Yealink CP920 User Guide Before picking up an incoming call, make sure that the directed call pickup code has been configured either for an Intercom key or for Call Pickup feature in advance. Check with your system administrator to find out if this feature is available on your phone.

  • Page 45: Voice Mail

    Advanced Call Features Muting/Unmuting Audio Answering a Call When in a Call Voice Mail Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones. This feature is set up on the server-side and not all servers support this feature. Topics Setting the Voice Mail Code Leaving Voice Mails...
  • Page 46 Yealink CP920 User Guide Related Topic Setting the Voice Mail Code...

  • Page 47: Directory

    Directory Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Directory Favorites Blacklist Mobile Contacts Google Contacts Remote Phone Book Local Directory Note You can back up the Local Directory to the provisioning server. For more information, contact your system administrator. Topics Managing the Local Directory Groups Managing the Local Directory Contacts...

  • Page 48: Deleting Contact Groups

    Yealink CP920 User Guide 4. Edit the group information. 5. Select Save. Deleting Contact Groups When you delete a contact group, the contacts in the group will not be deleted. You can view the contacts in All Contacts list. Procedure 1.

  • Page 49: Deleting A Contact

    Directory 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Option > Detail. 4. Edit the contact information. 5. Select Save. Deleting a Contact You can delete any contact from the Local Directory. Procedure 1.

  • Page 50: Favorites

    Yealink CP920 User Guide 2. Select Search. Favorites Favorites are the contacts in your Local Directory that you call most often. If your system administrator has enabled this feature for you, you can add contacts as favorites, view favorites on the idle screen, reorder favorites, and delete favorites.

  • Page 51: Reordering Favorites

    Directory 1. Navigate to Menu > Directory > Favorites. Reordering Favorites You can reorder favorites to change the display order in the Favorite. Procedure 1. Navigate to Menu > Directory > Favorites. 2. Highlight the desired contact, and select Option > Detail. 3.

  • Page 52: Editing A Blacklist Contact

    Yealink CP920 User Guide Procedure 1. Navigate to Menu > Directory > Blacklist. Editing a Blacklist Contact You can update your blacklist contacts' information. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Highlight the desired blacklist contact, and select Option > Detail.

  • Page 53: Mobile Contacts

    Directory The phone prompts you whether to move to contact. 4. Select OK. Mobile Contacts The mobile phone contacts will be imported to your IP phones and stored under Mobile Contacts directory. You can save mobile contacts to the local directory, but you cannot save a local contact to Mobile Contacts directory. Note If you disconnect the Bluetooth-enabled mobile phone from phone or disable the phone to synchronize phone contacts, the mobile contacts will not be displayed.

  • Page 54: Updating The Mobile Contacts

    Yealink CP920 User Guide Related Topics Pairing and Connecting the Bluetooth-enabled Mobile Phone Syncing the Mobile Contacts to the Phone Updating the Mobile Contacts You can update the Mobile Contact to synchronize the contacts you add, edit, and delete on the mobile phone to your phone.

  • Page 55: Searching For Google Contacts

    Directory Searching for Google Contacts You can enter search criteria to find your desired Google contacts quickly. Procedure 1. Navigate to Menu > Directory > Google Contact. 2. Enter the search criteria. The contacts whose name or phone number matches the search criteria will be displayed in the result list. Remote Phone Book If the Remote Phone Book feature has been enabled by your system administrator, you can access your corporate dir- ectory directly from your phone.
  • Page 56 Yealink CP920 User Guide Procedure 1. Navigate to Menu > Directory > Remote Phone Book. 2. Select the desired remote phone book. 3. Highlight the desired contact, and select Option > Add to Blacklist. 4. Edit the contact information. 5. Select Save.

  • Page 57: Call History

    Call History Call History The call history list includes Missed Calls, Placed Calls, Received Calls and Forwarded Calls, and each list holds 100 entries. Topics Call History Icons Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records Disabling History Record Call History Icons...

  • Page 58: Deleting History Records

    Yealink CP920 User Guide 1. Select History or navigate to Menu > History. 2. Select the desired list. 3. Highlight the desired entry, and select Option > Add to Blacklist. 4. Edit the contact information. 5. Select Save. Deleting History Records You can delete one or all call records from the call history list.

  • Page 59: Customizing Your Phone

    To register a Yealink Cloud account, the Cloud feature should be enabled in advance. Check with your system admin- istrator to find out if this feature is available on the phone. For more details about Yealink Cloud feature, refer to Yealink Technical Support.

  • Page 60: Exiting Yealink Cloud Account

    (Optional.) Select the desired value from the Save Password field. 5. Tap Login. Note If you fail to register a Yealink Cloud account, you can re-enter the registration information according to the prompt or con- tact your Cloud enterprise administrator. Exiting Yealink Cloud Account When you need to use the SIP account, you should exit the Yealink cloud account in advance.

  • Page 61: Changing The Backlight And Time

    Customizing Your Phone 1. Navigate to Menu > Settings > Basic Settings > Display > Screensaver. 2. Select the desired waiting time from the Wait Time field. 3. Select Save. Changing the Backlight and Time You can change the brightness of the phone screen during phone activity and inactivity. The brightness automatically changes after the phone has been idle for a specified time.

  • Page 62: Setting The Time And Date Manually

    Yealink CP920 User Guide Setting the Time and Date Manually Changing the Time and Date Format Setting the Time and Date Manually If your phone cannot obtain the time and date automatically, you can set it manually. Procedure 1. Navigate to Menu > Settings > Basic Settings > Time & Date > Manual Settings.

  • Page 63: Phone Lock

    Customizing Your Phone 3. Select the desired key type from the Type field. 4. (Optional.) Enter the string that will appear on the phone screen in the Label field. 5. (Optional.) Enter the corresponding value in the Value field. 6. Select Save. Phone Lock Phone lock helps you protect your phone from unauthorized use.

  • Page 64: Unlocking Your Phone

    Yealink CP920 User Guide The lock icon appears on the phone screen. Related Topic Setting the Phone Lock Unlocking Your Phone You can use an unlock PIN to unlock the phone. If you forget the unlock PIN, you can enter the administrator password to unlock your phone, and then automatically access the PIN change screen.

  • Page 65: Audio Settings

    Audio Settings Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Disabling the Key Tone Enabling Touch Tone Adjusting the Volume You can adjust the volume of the ringer, media, and the audio during a call. Procedure 1.

  • Page 66: Setting A Ring Tone For A Group

    Yealink CP920 User Guide Setting a Ring Tone for a Group You can select a unique ring tone for various groups in your Local Directory. Note You can only set a ring tone for a group that is added manually.

  • Page 67: Connecting A Mobile Phone Via Bluetooth

    Connecting a Mobile Phone via Bluetooth Connecting a Mobile Phone via Bluetooth Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the range of 1 to 2 meters (3 to 6 feet). You can pair and connect the Bluetooth-enabled mobile phone with your phone.

  • Page 68: Syncing The Mobile Contacts To The Phone

    Yealink CP920 User Guide 2. Select Scan to search for the Bluetooth-enabled mobile phone. 3. Find your Bluetooth-enabled mobile phone, and then select Connect. The phone will prompt the connection passkey on the phone screen. 4. Make sure your mobile phone is showing the same passkey, and then select OK on both mobile phone and phone.

  • Page 69: Disabling The Mobile Contacts Sync Feature

    Connecting a Mobile Phone via Bluetooth 1. Navigate to Menu > Directory > Mobile Contacts. The contacts stored in your mobile phone will display in the Mobile Contacts list. Related Topic Enabling the Mobile Contacts Sync Feature Disabling the Mobile Contacts Sync Feature When you no longer view and use the mobile contacts on the phone, you can disable the sync feature.

  • Page 70: Handling A Mobile Phone Call On The Phone

    Yealink CP920 User Guide 1. Tap > Paired Bluetooth Device or navigate to Menu > Settings > Basic Settings > Bluetooth > Paired Bluetooth Device. 2. Tap Option > Detail > Channel Control. 3. Select Enabled from the Media Audio field.

  • Page 71: Making The Phone Discoverable

    Connecting a Mobile Phone via Bluetooth Making the Phone Discoverable If you make your phone discoverable to other Bluetooth devices, other Bluetooth devices can scan and find your IP phone. Before You Begin Make sure that the Bluetooth mode is activated. Procedure 1.
  • Page 72 Yealink CP920 User Guide 2. Select Off from the Bluetooth field. 3. Select Save.

  • Page 73: Wireless Network

    Wireless Network Wireless Network The phone can be connected to the wireless network if Wi-Fi is available within the area. You cannot use a wireless network and Ethernet simultaneously to connect phones to your network. Enabling wireless connectivity automatically disables the Ethernet port. Note Enabling Bluetooth may degrade your wireless network connection.

  • Page 74: Connecting To The Wireless Network Using Wps

    Yealink CP920 User Guide 2. Highlight the X Available Network(s) (X represents the number of available networks), and select Enter. 3. (Optional.) To research the available network, select Scan. 4. Highlight the desired wireless network and select Connect. 5. If the network is secure, enter its password.

  • Page 75: Viewing The Wireless Network Information

    Wireless Network 1. Navigate to Menu > Settings > Basic Settings > Wi-Fi 2. Highlight Known Network(s), and select Add. 3. Do the following: If you select None or WEP from the Security Mode field, enter the desired values in the corresponding fields. If you select WPA-PSK, WPA2-PSK, WPA-EAP or WPA2-EAP from the Security Mode field, select the desired cipher type first and enter the desired values in the corresponding fields.

  • Page 76: Deactivating The Wi-Fi Mode

    Yealink CP920 User Guide Deactivating the Wi-Fi Mode You should deactivate the Wi-Fi mode when you need to connect your phone to the wired network. Procedure 1. Navigate to Menu > Settings > Basic Settings > Wi-Fi 2. Tap Switch to select Off from the Wi-Fi field.

  • Page 77: Using Your Phone With Pstn Account

    1. Insert the USB plug on the expansion PSTN box into the USB port on the phone. For the information on how to connect expansion PSTN box CPN10, refer to PSTN Box CPN10 quick start guide on Yealink Technical Support page.

  • Page 78: Selecting The Country For Pstn Use

    Yealink CP920 User Guide Connecting the Expansion PSTN Box CPN10 Selecting the Country for PSTN Use You have to select the country before using the PSTN account. Procedure 1. Navigate to Menu > Settings > Basic Settings > Country. 2. Select the desired country.

  • Page 79: Conference

    Using Your Phone with PSTN Account Answering a Call Automatically Redialing a Call Automatically Placing a Call Back to the Last Incoming Number Muting/Unmuting Audio Holding and Resuming Calls Conference As one PSTN account can only support one call. To set up a conference, you need to activate a hook flash. A hook flash is a quick off-hook/on-hook/off-hook cycle (just like picking up a handset, laying the handset down on the handset cradle, and then picking it up again).
  • Page 80 Yealink CP920 User Guide Call Forward Call Transfer Call Waiting Call Park Call Pickup Anonymous Call Anonymous Call Rejection Intercom Multicast Paging Shared Line Messages...

  • Page 81: Maintaining Your Phone

    Maintaining Your Phone Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other tasks your system administrator may ask you to perform. Topics Warnings Diagnosing the Network Rebooting Your Phone Resetting to Factory Settings Updating the Phone Configuration Clearing User's Personalized Configuration Settings...

  • Page 82: Clearing Warnings

    Yealink CP920 User Guide 1. Navigate to Menu > Status > Warnings. 2. Select Auto-p credentials failed > Re Provision. 3. Enter valid provisioning credentials, and select Save. The phone prompts you whether to provision now. 4. Select OK. Clearing Warnings You can temporarily remove the warning icon from the status bar.

  • Page 83: Updating The Phone Configuration

    Maintaining Your Phone The phone prompts you whether to reset the setting. 3. Select OK. The phone begins resetting. After reset, the screen prompts “Welcome Initializing…Please wait”. The phone will be reset successfully after startup. Note Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully. Updating the Phone Configuration Your system administrator may ask you to update the configuration for your phone to apply any changes to system set- tings, which you can do without restarting it.

  • Page 84: Appendix - Menu Structure

    Appendix - Menu Structure Appendix - Menu Structure Note The menus in the gray box are not available when the PSTN box CPN10 is not connected to the phone.

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