Yealink CP920 User Manual
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Yealink CP920 User Guide
Basic Call
Features

Placing a Call

Do one of the following:
Tap
.
-
Enter the phone number, and then tap
Enter the phone number.
-
or the Send soft key.
Tap
,
,

Answering a Call

or the Answer soft key.
Tap
,

Ending a Call

or the End Call soft key.
Tap

Call Mute and Unmute

To mute a call:
Tap
, the mute key LED illuminates solid red.
To unmute a call:
Tap
again to unmute the call. The mute key LED illuminates solid green.

Call Hold and Resume

To hold a call:
Tap the Hold soft key during a call.
To resume a call:
Tap the Resume soft key during a call.

Local Conference

You can host a five-way conference with up to four parties.
To create a five-way local conference:
1. Tap the Conference soft key during a active call. The call is placed on hold.
2. Enter the number of the second party, and then tap the Send soft key.
You can also select a contact from Directory to join into a conference.
3. Tap the Conference soft key again when the second party answers
4. Repeat steps 2 to 3 to join more parties in the conference.
To manage the individual participant:
1.Tap the Manage soft key during the conference.
2.Tap
or
to select desired participant, do the following:
Tap the Far Mute soft key to mute the participant. The muted participant can hear everyone, but no one can hear
the muted participant.
Tap the Remove to soft key remove the participant from the conference.
Tap the Split All soft key to split the conference call into individual calls on hold.
Smart Choice Communications | (800) 217-3096 | www.smartchoiceus.com | techsupport@smartchoiceus.com
or the Send soft key.
,
,
.
© 2022 Smart Choice Communications, LLC

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Summary of Contents for Yealink CP920

  • Page 1 Yealink CP920 User Guide Basic Call Features Placing a Call Do one of the following: or the Send soft key. Enter the phone number, and then tap Enter the phone number. or the Send soft key. Answering a Call or the Answer soft key.
  • Page 2 Call Recording You can insert a USB flash drive into the USB port on your phone to record active calls. To record audio calls: 1. Tap the Start REC soft key during a call. 2. Tap the Pause REC soft key to pause recording, tap the Resume REC soft key to resume recording. 3.
  • Page 3 Customizing Your Phone Local Directory To add a contact: 1. Tap the Directory soft key from the Idle screen. 2. Select Local Directory->All Contacts. 3. Tap the Add soft key to add a contact. 4. Enter a unique contact name in the Name field and contact numbers in the corresponding fields. 5.

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