Call Pickup; Directed Call Pickup - Yealink CP960 User Manual

User Guide for CP960 IP Pho
The system establishes the call between phone C and B.
The call park code and call park retrieve code are predefined on the system server. Contact your
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system administrator for more information.
If the parked call is not retrieved within a period of time assigned by the system, the phone
performing call park will receive a call back.

Call Pickup

You can use call pickup to answer someone else's incoming call on your phone. The CP960 IP
phone supports directed call pickup and group call pickup. Directed call pickup is used for
picking up a call that is ringing at a target phone number. Group call pickup is used for picking
up a call that is ringing at any phone number in a certain group. The pickup group should be
predefined, contact your system administrator for more information.
You can pick up an incoming call by tapping DPickup/GPickup on the dialing screen. To use
call pickup, you need to configure the call pickup code beforehand on a global or per-line basis
via web user interface. The call pickup code configured on a per-line basis takes precedence
over that configured on a global basis.
If there are many incoming calls at the same time, tapping GPickup on the phone will pick up the
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call that rings first.

Directed Call Pickup

To enable directed call pickup and configure the directed call pickup code on a global
basis via web user interface:
Click on Features->Call Pickup.
1.
Select Enabled from the pull-down list of Directed Call Pickup.
2.
Enter the directed call pickup code in the Directed Call Pickup Code field.
3.
Click Confirm to accept the change.
4.
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