4.3
Troubleshooting for Document Paper Feeding Problems
4.3.1 Multiple documents are fed
<User Check>
- Check that paper used for the document is not thinner than the standard. If it is too thin,
use a carrier sheet.
- Check that the document is not damp. If it is damp, dry it or use a carrier sheet.
- Check that the machine is not scanning a glossy paper used in magazines and others.
Step
Incorrect double feeding sensor
1
threshold setting
Connection failure of the double
2
feeding sensor harness
3
Separation spring coming off
4
Separation arm coming off
5
Abrasion of the separation pad
6
Abrasion of the pick-up roller
7
Deformed front plate spring
8
Bent or broken separation spring
9
Separation arm failure
10
Double feeding sensor failure
4.3.2 Document becomes wrinkled
<User Check>
- Check that the document guide is adjusted to suit the document size.
- Check that the document is not curled.
Step
1
Abrasion of the pick-up roller
Cause
Reset the double feeding sensor threshold.
Reconnect the double feeding sensor
harness.
Reattach the separation spring.
Reattach the separation arm.
Replace the separation pad.
Replace the pick-up roller ASSY.
Replace the separation pad cover.
Replace the separation spring.
Replace the separation arm.
Replace the double feeding sensor.
Cause
Replace the pick-up roller ASSY.
2-30
Remedy
Remedy
Confidential