E-Mail Error Codes - Banner SureCross DX80 Gateway Pro Reference Manual

SureCross™ DX80 Web Configurator
Instruction Manual

E-mail Error Codes

E-mail error codes are listed in the following tables.
The missing recipient error should not occur because no send is
attempted when no recipient is defined. The most likely error is a server
error, referring to an error with the connection to the e-mail server.
Check the SMTP address, e-mail login, and password.
E-mail error codes are positive or negative numbers depending on
when the error occurs. If the error occurs in the e-mail client after the
data logger creates the message, it is a negative code. If the message
never got to the e-mail client, the error code is positive.
Positive Error
Codes
0 eSendMail_Success
1 eSendMail_NoAccessLogin
2 eSendMail_ServerBusy
3 eSendMail_ServerNotReady
4 eSendMail_MissingRecipient
5 eSendMail_MissingSender
6 eSendMail_ServerError
7 eSendMail_ErrorRecipient
8 eSendMail_TooManyRecipients
9 eSendMail_ErrorCc
10 eSendMail_TooManyCc
11 eSendMail_ErrorAttachment
12 eSendMail_TooManyAttachment
13 eSendMail_ErrorSend
14 eSendMail_BodyFull
15 eSendMail_NoDNSaddress
Negative
Error Codes
0 NAMAILC_OK
-1 NAMAILC_MISSADDRESS
-2 NAMAILC_INVALIDBODY
-4 NAMAILC_NOSERVER
-5 NAMAILC_NOMAILBOX
-6 NAMAILC_TCPERROR
-7 NAMAILC_CANCELLED
-8 NAMAILC_SYNTAXERROR
-9 NAMAILC_MAILBOXBUSY
-13 NAMAILC_GENERALERROR
-14 NAMAILC_BUFFERFULL
-15 NAMAILC_FILESYSTEMERROR
-16 NAMAILC_INVALIDFILE
Banner Engineering Corp. • Minneapolis, MN U.S.A.
www.bannerengineering.com • Tel: 763.544.3164
Description
Description
Error Codes
Negative
Error Codes
-17 NAMAILC_NOATTACHFILENAME
-18 NAMAILC_NOATTACHDATA
-19 NAMAILC_INVALIDATTACHSIZE
-20 NAMAILC_TOOMANYATTACH
-21 NAMAILC_INVAILDMAILID
-22 NAMAILC_INVALIDUSERNAME
-23 NAMAILC_INVALIDAUTHTYPE
-24 NAMAILC_INVALIDLENGTH
-25 NAMAILC_NOMEMORY
-26 NAMAILC_NOTCONNECTED
Positive error codes are detected prior to the attempt to send the e-
mail. These are detected primarily in preparation to send.
Other than a missing recipient address, the most common error code is
(+15) NoDNSaddress. This error indicates the system could not find the
mail server's IP address using DNS host lookup. The nameserver might
not be accessible or the host name is incorrect.
Negative error codes are detected after the send process has begun.
The most common error code, (-13), has the least useful name
(General Error). However, it often means the login name and/or
password were not accepted by the mail server or they do not match
the sender's e-mail address. In general, it means the DX80 was unable
to log into the mail server for any of a variety of possible reasons
related to an invalid login or broken connection.
Error code (-9) occurs when there is an attempt to send an e-mail
before the previous e-mail has completed the send process. Error code
(-15) indicates the data log file that the DX80 was attempting to attach
to an e-mail could not be accessed.
Description
P/N 134421
89