Ingenico iUP 250 Integration Manual page 42

Download
The downloading function uses the information supplied on initialization of the
application manager.
The program update function is used to update the system unit by:
 Using a special local loading tool connected to the terminal,
 Using a remote loading tool,
 Using a USB key. The iUP250 must be in maintenance mode with a USB key
containing the software to load plugged in. Then, launch the download by
using the manager menu
Diagnostics
The diagnostics function is used for:
 Local diagnostics (in maintenance mode)
The operator can request the incidents or alarms stored in the terminal.
The storage function implements two sets of elements:
o Incident counters: Used for « repetitive » incidents, for which only the
number of occurrences is significant. For example, number of incorrect
swipe reads.
o Events: Exceptional in nature. The information content depends on the
type of incident. Generally, this comprises the date, time and
information relative to the incident itself. The events are stored in a
rotating file where the most recent events are kept.
 Remote diagnostics
This function is used by the operator to trigger a call to a server to dump the
information stored in the terminal. The server thus enriches a database by
which it can efficiently monitor a terminal population, or propose services such
as preventive maintenance, operating statistics, etc.
 Diagnostics by USB key
Diagnostic files are copied to a USB key if present at start-up.
Intégration Guide_iUP250&iUR250
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