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7.4 Data transmission
Problem
Data transmission cannot be
set up between device and
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seca
A
patient file is displayed
as "not assigned" in the
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ing import from a USB mem-
ory stick
seca
patient file cannot be
found when searching for a
patient on the device
Patient name cannot be
entered in the set language
seca
patient file cannot be
provided by the PC software
Cause
Software versions incompatible
For access to the seca patient data-
base of the USB memory stick, use the
USB PIN for the USB memory stick
rather than the user PIN
No seca patient file set up yet
seca patient file is not yet assigned to
you in the
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Windows firewall port blocking is
active, ports used for communicating
with the device blocked
No seca CLS network set up
seca CLS server of the
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software not started
No keypad available for set language.
Function not available via
wireless network, no network connec-
tion via Ethernet set up
No seca CLS network set up
seca CLS server of the
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software not started
Software version not current
Administrator: use compatible software
version:
• device min. software version 1.1
• PC software min. software version 1.4
Manually assign the measurement/seca
patient file to an attending physician in the
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Create seca patient file (see Instructions for
Use for Physicians and Assistants)
Check whether or not the seca patient file
can be assigned to you in the
Administrator:
free the port used for communication with
the device in Windows firewall
Administrator:
set up seca CLS network (see "Setting up
seca CLS network (via Ethernet only)" on
page 38)
PC
Administrator:
start seca CLS server manually
• Provide seca patient file from the PC
software (see Instructions for Use for
Physicians and Assistants)
• Administrator: check whether the settings
for region and language are correct
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Administrator:
set up Ethernet connection
Administrator:
set up seca CLS network (see "Setting up
seca CLS network (via Ethernet only)" on
page 38)
PC
Administrator:
start seca CLS server manually
Administrator: use current software
version:
• device min. software version 1.1
• PC software min. software version 1.4
English
Remedy
seca 115
Troubleshooting • 53
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