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Intermec PC23 User Manual

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PC 23 | PC 43
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PC23d, PC43d, PC43t
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  • Page 1 PC 23 | PC 43 Desktop Printer PC23d, PC43d, PC43t User Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2012 by Intermec Technologies Corporation. All rights reserved.
  • Page 3 • New illustrations of the label dispenser accessory. • ENERGY STAR logo and description. • Information on using tag media and linerless media. • Information on the optional thick media springs. PC23 and PC43 Desktop Printer User Manual...
  • Page 4 PC23 and PC43 Desktop Printer User Manual...

  • Page 5: Table Of Contents

    PC23 Wall-Mounting Template ........
  • Page 6 Wireless 802.11 General Settings ......... . 81 PC23 and PC43 Desktop Printer User Manual...
  • Page 7 Upload or Delete Applications and Resources ........105 PC23 and PC43 Desktop Printer User Manual...
  • Page 8 Display and Audio Settings ............141 viii PC23 and PC43 Desktop Printer User Manual...
  • Page 9 Predefined INPrint Label Formats ........160 PC23 and PC43 Desktop Printer User Manual...
  • Page 10 Contents PC23 and PC43 Desktop Printer User Manual...

  • Page 11: Before You Begin

    Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

  • Page 12: Global Services And Support

    Dispose of any used batteries according to the instructions. Note: This equipment may be used on an IT power system. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support >...

  • Page 13: Web Support

    Who Should Read This Manual This user manual is for the person who is responsible for installing, configuring, operating, and maintaining the PC23 and PC43 printers. This document provides you with information about the features of the printer, and how to install, configure, operate, maintain, and troubleshoot it.

  • Page 14: Related Documents

    6,092,940; 6,099,176; 6,126,348; 6,146,030; 6,151,055; 6,175,376; 6,189,788; 6,203,131; 6,210,054; 6,232,994; 6,283,651; 6,345,920; 6,350,071; 6,462,765; 6,505,982; 6,585,437; 6,618,162; 6,665,089; 6,685,371; 6,732,451; 6,791,591; 6,802,659; 7,245,227; 7,274,384; 7,324,125; 7,329,449; 7,338,914; 7,450,265. There may be other U.S. and foreign patents pending. PC23 and PC43 Desktop Printer User Manual...

  • Page 15: About The Printers

    About the Printers This chapter introduces the PC23 and PC43 printers, and includes descriptions of printer features and basic operation.

  • Page 16: About The Pc23 And Pc43

    Chapter 1 — About the Printers About the PC23 and PC43 The PC23 and PC43 printers are compact, easy-to-use bar code label printers that fit easily on a desktop. The printers can be connected to a single desktop PC for stand-alone operation or to a wired or wireless network for ease of connectivity.

  • Page 17: Printer Features

    Chapter 1 — About the Printers Printer Features Use the next illustrations to locate printer features. PC23d Front Panel (LCD Model) PC23d Rear Panel PC23 and PC43 Desktop Printer User Manual...
  • Page 18 Chapter 1 — About the Printers PC43d Front Panel (Icon Model) PC43d Rear Panel PC23 and PC43 Desktop Printer User Manual...
  • Page 19 Chapter 1 — About the Printers PC43t Front Panel (LCD Model) PC43t Rear Panel PC23 and PC43 Desktop Printer User Manual...

  • Page 20: About The Ready-To-Work Indicator

    Printer is not ready for a print job. Printer is turned off, not communicating, or not ready to print. For example, the printer may still be starting up, or a firmware upgrade is underway. PC23 and PC43 Desktop Printer User Manual...

  • Page 21: About The Lcd Interface

    On the PC43t, you can adjust the screen for the best viewing angle. Caution: Do not tilt the screen past its maximum angle or you could damage the screen. LCD Interface Navigation and Print/Feed Buttons PC23 and PC43 Desktop Printer User Manual...

  • Page 22: About The Ready Screen

    By default, the bottom of the screen shows the printer command language, the IP address, and the time and date. You can customize the screen as necessary to show different kinds of information. PC23 and PC43 Desktop Printer User Manual...
  • Page 23 Connectivity icon. Blinks when data is moving through a wired or wireless connection to the printer. Bluetooth icon. This icon appears when the Wi-Fi/Bluetooth module is installed: - Bluetooth is enabled. - Bluetooth is disabled. PC23 and PC43 Desktop Printer User Manual...

  • Page 24: View Basic Printer And Connection Information

    . A list of basic printer or connection information appears. 3 Press to scroll through the list. (Optional) Press or to view information for one of the other icons. 4 Press to return to the Ready screen. PC23 and PC43 Desktop Printer User Manual...

  • Page 25: About The Main Menu

    • Select Programs to see a list of programs installed on the printer. This list includes utility programs provided by Intermec as part of the printer firmware, and programs you have installed on the printer. The Programs item appears in the Main Menu only if the printer is using Fingerprint or Direct Protocol as the command language.

  • Page 26: Navigate In The Main Menu

    Select Yes to save your changes and return to the previous screen. • Select No to abandon your changes and return to the previous screen. • Select Cancel to abandon your changes and remain on the current screen. PC23 and PC43 Desktop Printer User Manual...

  • Page 27: About The Onscreen Keypads

    When you are changing settings, you may need to use the alphanumeric or numeric keypads on the screen. Password v w x y Alphanumeric Keypad - Alphabetic Characters Password & < “ > Alphanumeric Keypad - Numeric Characters and Punctuation Password Numeric Keypad PC23 and PC43 Desktop Printer User Manual...

  • Page 28: About The Printer Wizards

    Select media and printing type (DT or TTR), media width, length, and X-margin, Start and Stop Adjust values, and print speed. Print Quality Prints a series of labels to test print quality. Loading Media Shows how to load media. PC23 and PC43 Desktop Printer User Manual...
  • Page 29 RFID module is installed in the printer. Label Taken Sensor Calibrates the label taken sensor. This item appears in the Calibration wizards list when the label dispenser or cutter accessory is installed. PC23 and PC43 Desktop Printer User Manual...

  • Page 30: Use A Wizard

    Flashing: Sending or receiving data Steady: No data in motion through the network connection Off: No connection On: Wi-Fi is enabled With Wi-Fi/Bluetooth Off: Wi-Fi is not enabled, or module Wi-Fi/Bluetooth module is not installed PC23 and PC43 Desktop Printer User Manual...
  • Page 31 Off: No errors On: Printhead too hot Off: Printhead temperature OK Steady: Maintenance needed; odometer setting reached; Firmware upgrade in progress Flashing: Firmware is currently resetting all defaults, or printer in calibration mode PC23 and PC43 Desktop Printer User Manual...

  • Page 32: About Printer Languages

    Chapter 1 — About the Printers About Printer Languages The printer uses the Intermec Fingerprint printer command language by default. You can load and run Fingerprint programs and send Fingerprint commands or Direct Protocol print jobs directly to the printer.

  • Page 33: Set The Command Language From The Printer Web Page

    2 In the Main Menu, select Settings > System Settings > General. 3 In the General settings list, press to scroll to Command Language. 4 Press or to select a different command language. PC23 and PC43 Desktop Printer User Manual...

  • Page 34: Mount The Printer On A Wall

    The screw head width should be 6 to 8 mm (0.24 to 0.33 in). • Intermec recommends that you use pan-head or flathead screws with appropriate anchors for drywall, or for cement, concrete block, or plasterboard walls. Use wood screws only for wooden surfaces, and ensure the screw is long enough to be sunk to a depth of at least 12.5 mm (0.5 in).
  • Page 35 2 Install the mounting hardware. If you need to use anchors, install them first. 3 Place the printer mounting holes on the mounting hardware and slide the printer down to lock it in place. PC23 and PC43 Desktop Printer User Manual...

  • Page 36: Pc23 Wall-Mounting Template

    Chapter 1 — About the Printers PC23 Wall-Mounting Template Use this template to correctly locate wall-mounting hardware for the PC23d printer. PC23 Wall-Mounting Template PC23 and PC43 Desktop Printer User Manual...

  • Page 37: Pc43 Wall-Mounting Template

    Chapter 1 — About the Printers PC43 Wall-Mounting Template Use this template to correctly locate wall-mounting hardware for the PC43d and PC43t printers. PC43 Wall-Mounting Template PC23 and PC43 Desktop Printer User Manual...

  • Page 38: Printer Options And Accessories

    Cutter Module. For PC43. Media Cover Lock Bracket With customer-supplied lock, allows media cover to be secured. Linerless Module Non-stick platen roller dispenses printed labels when you use linerless media stock. For PC43. PC23 and PC43 Desktop Printer User Manual...

  • Page 39: About The Battery Base

    AC power adapter. For PC43d. Thick Media Springs Heavier-gauge springs increase printhead pressure for best results when printing on tag media. These replacement parts are also available for the PC23 and PC43: • 203-dpi printhead • Standard platen roller •...

  • Page 40: Battery Precautions

    Follow these precautions when using the printer with the Battery Base: • Use only the battery supplied by Intermec. Risk of explosion if battery is replaced by an incorrect type. Use of another battery may present a risk of fire or explosion.

  • Page 41: Charge The Battery

    Note: The LEDs do not turn on if the printer power switch is on, or if the battery base is not connected to AC power. Battery Base LEDs While Printer is Off LEDs Battery Charge Level 95% to 100% 76% to 94% PC23 and PC43 Desktop Printer User Manual...

  • Page 42: Use The Battery Base

    1 Install the battery in the battery base and install the printer on the base. 2 Charge the battery base. 3 Disconnect the power cable from the base. 4 Turn the printer on. The base LEDs turn off. PC23 and PC43 Desktop Printer User Manual...
  • Page 43 Battery is 75% to 100% charged. Battery is 50% to 74% charged. Battery is 25% to 49% charged. Battery is 10% to 24% charged. Battery is 0% to 9% charged. Battery out of operating temperature range. Battery error. PC23 and PC43 Desktop Printer User Manual...
  • Page 44 Chapter 1 — About the Printers PC23 and PC43 Desktop Printer User Manual...

  • Page 45: Set Up The Printer

    Set Up the Printer This chapter explains how to load media and ribbon, print test labels, and adjust the print quality.

  • Page 46: About Media

    After you install the thick media springs, adjust the Media Sensitivity and Darkness settings for best print quality. • To extend the life of the printhead, Intermec recommends that you install the original springs when printing on other types of media. Adjust the Media Holders The first time you load media in the printer, or when you use different sizes of media, you must adjust the media holders.
  • Page 47 Chapter 2 — Set Up the Printer 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid. 2 Pull the locking tab up. PC23 and PC43 Desktop Printer User Manual...
  • Page 48 4 Make sure the holders are snug against the sides of the media roll, and then press the locking tab down to lock the media holders in place. PC23 and PC43 Desktop Printer User Manual...

  • Page 49: Load Media For Tear-Off Printing

    Note: If you need to print on tag media, Intermec recommends installing the optional thick media springs before printing. 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid.
  • Page 50 If you are using large rolls of media stored outside the printer, such as in an external media holder, feed the media through the external media feed slot. To adjust the media holders for a different media size: a Pull the locking tab up. PC23 and PC43 Desktop Printer User Manual...
  • Page 51 Make sure the media holders are snug against the sides of the media roll, and press the tab down to lock the media holders in place. PC23 and PC43 Desktop Printer User Manual...
  • Page 52 5 For the PC23d and PC43d, thread the media under the tip guides on the media holders and past the front of the printer. PC23 and PC43 Desktop Printer User Manual...
  • Page 53 6 Close the printer lid until it snaps shut. 7 Turn the printer on and adjust the media feed as required. Intermec recommends the following values for straight-through or tear-off printing:...

  • Page 54: Load Media For Cut-Off Printing

    Each label is automatically cut from the media roll immediately after the label is printed. The optional cutter tray accessory installs on the front of the cutter and holds up to 20 labels or tickets. PC23 and PC43 Desktop Printer User Manual...
  • Page 55 3 If you are going to load the same size media, continue with the next step. If you are using large rolls of media stored outside the printer, such as in an external media holder, feed the media through the external media feed slot. PC23 and PC43 Desktop Printer User Manual...
  • Page 56 To adjust the media holders for a different media size: a Pull the locking tab up. b Slide the media holders to adjust the distance between them, and place the media roll between the holders. PC23 and PC43 Desktop Printer User Manual...
  • Page 57 Make sure the media holders are snug against the sides of the media roll, and press the tab down to lock the holders in place. 4 For the PC43d, thread the media under the tip guides on the media holders. PC23 and PC43 Desktop Printer User Manual...
  • Page 58 5 Thread the media into the slot in the cutter accessory and out through the front of the cutter. 6 Close the printer lid until it snaps shut. 7 Turn the printer on. PC23 and PC43 Desktop Printer User Manual...
  • Page 59 Chapter 2 — Set Up the Printer Note: If you are using an icon printer, you must use Intermec PrintSet to configure the cutter. For LCD printers, continue with the next step. 8 After the printer finishes starting up, press 9 Select Settings >...

  • Page 60: Load Media For The Label Dispenser

    3 If you are going to load the same size media, continue with the next step. If you are using large rolls of media stored outside the printer, such as in an external media holder, feed the media through the external media feed slot. PC23 and PC43 Desktop Printer User Manual...
  • Page 61 To adjust the media holders for a different media size: a Pull the locking tab up. b Slide the media holders to adjust the distance between them, and place the media roll between the holders. PC23 and PC43 Desktop Printer User Manual...
  • Page 62 4 If you are using notched or black mark stock, slide the gap sensor so the notches or marks pass over the sensor. PC23 and PC43 Desktop Printer User Manual...
  • Page 63 6 Open the label dispenser front door. 7 Remove the label closest to the end of the liner. PC23 and PC43 Desktop Printer User Manual...
  • Page 64 9 Close the front door. 10 Close the printer lid until it snaps shut. 11 Turn the printer on adjust the media feed as required. Intermec recommends the following feed adjust values for the label dispenser:...

  • Page 65: Load Ribbon

    1 Press the printer latches toward the front of the printer and open the printer lid. 2 If there is an empty ribbon core in the media compartment, remove the core and set it aside. 3 Remove and discard the full ribbon takeup core. PC23 and PC43 Desktop Printer User Manual...
  • Page 66 4 Place the new ribbon roll between the rear ribbon holders. The ribbon should come off the roll as shown in the illustration. 5 Place the takeup core between the front takeup core holders. PC23 and PC43 Desktop Printer User Manual...
  • Page 67 Chapter 2 — Set Up the Printer 6 Attach the end of the ribbon to the takeup core. 7 Turn the slack-wheel to take up slack in the ribbon. PC23 and PC43 Desktop Printer User Manual...
  • Page 68 Otherwise, from the printer Main Menu, select Settings > Printing > Media > Print Method > Ribbon (TTR). For an icon printer, you must use the printer web page or Intermec PrintSet to configure thermal transfer printing. 10 Save your changes.

  • Page 69: Use External Media

    Connect the Printer to Power Caution: Use only the AC power adapter supplied with the printer. The use of a power adapter not approved by Intermec voids the product warranty and may damage the printer. 1 Connect the power adapter to the power port on the rear of the printer.

  • Page 70: Use The Setup Wizard

    1 In the Ready screen, press . The Main Menu appears. 2 Press to select Tools and then press . The Tools menu appears with Test Labels selected. PC23 and PC43 Desktop Printer User Manual...

  • Page 71: Print Quality Labels

    . A list of available labels appears. 5 Press . The test label prints. Print Quality Labels Print Quality Labels Label Description Chess PC23 and PC43 Desktop Printer User Manual...
  • Page 72 Chapter 2 — Set Up the Printer Print Quality Labels (Continued) Label Description Diamond Pitch Pyramid PC23 and PC43 Desktop Printer User Manual...
  • Page 73 Chapter 2 — Set Up the Printer Print Quality Labels (Continued) Label Description Ruler Bar Code(Barcode) Wrinkle PC23 and PC43 Desktop Printer User Manual...

  • Page 74: Print A Test Label With The Icon Printer

    2 Press to select Tools and then press . The Tools menu appears with Test Labels selected. 3 Press . The Test Labels menu appears. Test Labels Print Quality Resources Printer Information Printer Settings PC23 and PC43 Desktop Printer User Manual...

  • Page 75: Test Labels

    This section describes test label information. A typical test label looks like this: Sample Configuration Label for Fonts Resource Labels Label Description Applications All Intermec utility programs and user-installed applications. Fonts Resident and user-installed fonts. PC23 and PC43 Desktop Printer User Manual...
  • Page 76 • Product name, configuration number, serial number, system name, and command language • Printhead resolution • Mean printhead resistance • Total flash memory and available flash memory • Total RAM and free RAM PC23 and PC43 Desktop Printer User Manual...
  • Page 77 To, XON/XOFF From • New Line character Bluetooth Settings • Bluetooth MAC address (human-readable and bar code formats) • Security status • Device name and discovery state • Passkey • Reserve • ScanNGo bar code PC23 and PC43 Desktop Printer User Manual...
  • Page 78 • Client Certificate • Client Key • Server Common Name 1 and 2 • Validate Certificate • • Acquire PAC • Fast Roaming (CCKM) • Mixed Mode (Group = TKIP) • Supplicant State PC23 and PC43 Desktop Printer User Manual...

  • Page 79: Media Settings

    Sets the width of the printable Variable area measured from the media margin (X) across the printhead. Unit of measurement is defined in the Unit of Measure parameter. INTERMEC 6001 36th Ave W Everett WA 98203 PC23 and PC43 Desktop Printer User Manual...
  • Page 80 Unit of measurement is defined in the Unit of Measurement parameter. INTERMEC 6001 36th Ave W Everett WA 98203 PC23 and PC43 Desktop Printer User Manual...
  • Page 81 Unit of Measurement parameter. Range is 0 to 3200. LTS Sensitivity Sets the sensitivity of the label Level taken sensor. Range is 0 to 14. Supported when the Cutter or Label Dispenser accessories are installed. PC23 and PC43 Desktop Printer User Manual...
  • Page 82 Chapter 2 — Set Up the Printer PC23 and PC43 Desktop Printer User Manual...

  • Page 83: Connect The Printer

    Connect the Printer This chapter explains how to connect the PC23 and PC43 printers to a PC and to an Ethernet or wireless network.

  • Page 84: About Printer Drivers

    If you do not have access to the PrinterCompanion CD but you still need to install driver software, follow this procedure to download InterDriver from the Intermec website and install the drivers. 1 Open a web browser and go to www.intermec.com.

  • Page 85: Connect The Printer With Usb

    The printer supports USB connections to a desktop PC. Note: You must install InterDriver to use a USB connection to a Windows PC. For more information, see the PrinterCompanion CD that came with your printer. PC23 and PC43 Desktop Printer User Manual...

  • Page 86: Connect The Printer Using A Serial Or Parallel Cable

    PC. Note: You must configure all printer settings through the printer Main Menu, the printer web page, or with PrintSet and a USB connection before you use a parallel connection to the printer. PC23 and PC43 Desktop Printer User Manual...
  • Page 87 3 If you are using an LCD printer, from the printer Main Menu select Settings > Communications > Serial and change settings as necessary. If you are using an icon printer, you need to configure settings through an application such as Intermec PrintSet. PC23 and PC43 Desktop Printer User Manual...

  • Page 88: Serial Port Settings

    (XON/XOFF) is used to manage the rate of data transmission from the host. New Line Character Defines the characters that the printer CR/LF echoes to the host to indicate that it has moved to a new line. PC23 and PC43 Desktop Printer User Manual...

  • Page 89: Connect The Printer To An Ethernet Network

    If you are not using a DHCP server to automatically assign IP addresses to devices in your network, you must set a static IP address and other network information manually. Continue with the next step. PC23 and PC43 Desktop Printer User Manual...

  • Page 90: Ethernet Settings

    Specifies how the printer obtains an IP Automatic Assignment address (for IPv6 networks). Method (IPv6) IP Address Specifies the unique network-level address Automatic that is assigned to each device in a TCP/IP network (IPv6). PC23 and PC43 Desktop Printer User Manual...

  • Page 91: About Wi-Fi Communications

    By default, the printer supports DHCP networks. If you are not using a DHCP network and you do not know the printer IP address, you need to configure Wi-Fi settings by using Intermec PrintSet through a USB connection to the printer, or by sending commands through a serial connection.
  • Page 92 LCD interface. Note: If you are using an icon printer and you do not know the printer IP address, you need to use Intermec PrintSet with a USB connection to a PC to configure wireless network settings for a non-DHCP network.

  • Page 93: Configure Wi-Fi Communications From The Printer Web Page

    Note: If you are not using a DHCP network and you do not know the printer IP address, you must configure Wi-Fi settings using Intermec PrintSet with a USB connection, or by sending commands through a serial connection.
  • Page 94 8 Click Communications > Wireless 802.11. The Wireless 802.11 page appears. 9 Change settings as needed, or click Default Settings to restore all default Wireless 802.11 settings. 10 Click Save when you are done. PC23 and PC43 Desktop Printer User Manual...

  • Page 95: Wireless 802.11 General Settings

    Hoc mode use to transfer data. Range is 1 to Hidden Determines if the radio is allowed to look for Disable SSID SSIDs that have been hidden to prevent unauthorized devices from connecting to the wireless nework. PC23 and PC43 Desktop Printer User Manual...

  • Page 96: Wireless 802.11 Network Settings

    Sets how the printer obtains an IP address Automatic Assignment (for IPv6 networks). Method (IPv6) IP Address Sets the unique network-level address that Automatic is assigned to each device in an IPv6 network. PC23 and PC43 Desktop Printer User Manual...

  • Page 97: Wireless 802.11 Security Settings

    Maximum length is 96 characters. Inner Selects the authentication method MSCHAPv2 Authentication that is used when the EAP type is EAP-FAST, PEAP, or TTLS. PC23 and PC43 Desktop Printer User Manual...
  • Page 98 Acquire PAC is on and the current installed PAC fails to authenticate the printer to the network. Acquire PAC Determines if automatic PAC file provisioning is on for EAP-FAST authentication. PC23 and PC43 Desktop Printer User Manual...

  • Page 99: About Bluetooth Communications

    When the Wi-Fi/Bluetooth module is installed: • the Bluetooth icon appears in the status bar on the LCD printer screen. ® Ready Fingerprint 01/04/2012 10.200.27.89 12:00 the Bluetooth icon turns on in the icon printer interface. • PC23 and PC43 Desktop Printer User Manual...

  • Page 100: Connect To A Bluetooth Device By Reading A Bar Code

    • from the printer Main Menu. • using Intermec PrintSet through a USB connection to the printer. Connect to a Bluetooth Device by Reading a Bar Code To connect a Bluetooth-enabled bar code scanner to the printer, use the scanner to read the “Scan to Connect” bar code.

  • Page 101: Connect To The Printer Through Bluetooth

    4 Type your Username and Password and then click Login. The default value for Username is itadmin and the default value for Password is pass. 5 Click the Configure tab. The Configuration Summary page appears. PC23 and PC43 Desktop Printer User Manual...

  • Page 102: Bluetooth Settings

    Selects the level of security that is used Disable when pairing devices to the printer. If you select Authentication, you must enter a passkey. If you select Auth + Encrypt, you must enter a passkey and traffic is encrypted. PC23 and PC43 Desktop Printer User Manual...

  • Page 103: About Usb Devices

    • Use a standard USB keyboard to send Fingerprint printer language commands directly to the printer. Use Intermec USB bar code scanners for data input with a • Fingerprint application or other custom application. The printer also supports other USB scanners that use a generic keyboard driver.
  • Page 104 USB Host Port Location - Front of Printer USB Host Port Location - Back of Printer If you are using a USB storage device, from the printer Main Menu select Tools > USB Menu for more options. PC23 and PC43 Desktop Printer User Manual...

  • Page 105: Configure The Printer

    Configure the Printer This chapter explains how to view and change printer settings by using the Main Menu or the printer web pages.

  • Page 106: About Printer Configuration

    • use the LCD printer Main Menu. • use an application such as Intermec PrintSet to communicate with the printer through a network, serial, or USB connection. Configure the Printer From the Main Menu You can view and change settings directly on the printer through the Settings menu.
  • Page 107 • If the item you selected requires alphabetic or numeric input, such as Network Name, press and use the onscreen alphanumeric or numeric-only keypad to enter a value. PC23 and PC43 Desktop Printer User Manual...

  • Page 108: About The Printer Web Page

    Note: To use the printer web page, the printer must be connected to your Ethernet or Wi-Fi network, and you need to know the printer IP address. Printer Web Page PC23 and PC43 Desktop Printer User Manual...

  • Page 109: View The Printer Web Page

    The Services page includes a list of common maintenance and testing tasks. The Contact page includes general Intermec contact information. View the Printer Web Page When the printer is connected to your Ethernet or Wi-Fi network, you can view the printer web page in a browser.

  • Page 110: View Printer Statistics

    RAM memory information. Print Statistics Total labels printed, RFID tag success rate, odometer values, total distance printed (printer and current printhead). Supply Printhead, media, and ribbon information. PC23 and PC43 Desktop Printer User Manual...

  • Page 111: Statistics

    RAM Memory Amount (in bytes) of total, Information currently used, and free RAM. Print Statistics Labels Printed RFID Statistics (Appears when optional RFID module is installed). Customer Odometer PC23 and PC43 Desktop Printer User Manual...
  • Page 112 Serial COM Administration User Network Interfaces MAC Address MAC address of installed Ethernet module. Interface Internet Protocol Transport Control Protocol Wireless 802.11 Font Information Name Font name. Type Type of font (bitmap or TrueType). PC23 and PC43 Desktop Printer User Manual...
  • Page 113 Type of symbology (1D or Image Information Name Name of image file. Type Type of image. Location Installation location (resident as part of firmware, or user-installed). Size (bytes) Image file size in bytes. PC23 and PC43 Desktop Printer User Manual...

  • Page 114: Configure The Printer From The Web Page

    4 Type your Username and Password in the entry fields and then click Login. The default username is itadmin and the default password is pass. 5 Click the Configure tab. The Configuration Summary page appears. PC23 and PC43 Desktop Printer User Manual...

  • Page 115: View The Configuration Summary

    2 In the Location or Address bar, type the printer IP address and then press Enter. The printer web page appears. 3 Click the Configure tab. 4 Click Configuration Summary. The configuration summary appears. PC23 and PC43 Desktop Printer User Manual...

  • Page 116: About Printer Profiles

    This topic explains how to save the current settings as a printer profile, and how to load a saved profile. 1 From the Ready screen, press . The Main Menu appears. 2 Select Tools > Profiles. The Profiles menu appears. PC23 and PC43 Desktop Printer User Manual...

  • Page 117: Export Or Upload Configuration Files

    Note: You can only export applications and files that you previously uploaded to the printer memory. 1 Copy the files to a USB storage device. Place the files in directories at the root of the USB device as follows: PC23 and PC43 Desktop Printer User Manual...
  • Page 118 Fonts, Forms/layout, Web Forms, Images, or FP Scripts) and then press 5 Select the file from the list and then press . The file is uploaded to the printer memory or exported to the USB storage device. PC23 and PC43 Desktop Printer User Manual...

  • Page 119: Print A File From A Usb Storage Device

    Wi-Fi or Ethernet network. 1 On your PC, start a browser. 2 In the Location or Address field, type the printer IP address and press Enter. The printer web page appears. PC23 and PC43 Desktop Printer User Manual...
  • Page 120 Applications, Fonts, Images, Label Formats, or Web Forms. The page for that type of file appears, including a list of Resident (Intermec-supplied) files of that type and a list of Customer Downloaded files of that type (if any). 5 To upload an application or file to the printer: a Click Browse to locate your application or file.

  • Page 121: Troubleshoot The Printer

    Troubleshoot the Printer This section explains how to troubleshoot the PC23 and PC43 printers.

  • Page 122: Call Product Support

    If you still need help after visiting Knowledge Central, call Product Support. To talk to an Intermec Product Support representative in the U.S.A. or Canada, call: 1-800-755-5505 Outside the U.S.A. and Canada, go to www.intermec.com...

  • Page 123: Locate The Printer Configuration And Serial Numbers

    Look in the System Information tab in the printer web pages for useful information and statistics on the printer hardware and firmware. This information can be useful when you contact Intermec Product Support for assistance or troubleshooting. Note: The printer must be connected to an Ethernet or wireless network to view system information in the printer web page.

  • Page 124: View Printer Statistics

    1 On your PC, open a browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The printer web page appears. 3 Click the System Information tab. 4 Click Statistics. PC23 and PC43 Desktop Printer User Manual...

  • Page 125: Check The Printer Odometer

    1 On your desktop PC, start a browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The web page for the printer appears. 3 Click the System Information tab. PC23 and PC43 Desktop Printer User Manual...

  • Page 126: About Alerts

    PC23 and PC43 Desktop Printer User Manual...

  • Page 127: Configure Alerts

    4 Type your Username and Password in the entry fields, and then click Login. 5 Click the Configure tab > Alerts. 6 Click Error to configure error alerts. Click Warning to configure warning alerts. Click Information to configure information alerts. PC23 and PC43 Desktop Printer User Manual...

  • Page 128: Maintenance And Error Alert Messages

    A print job has been successfully completed. Odometer (Printer) The printer has reached a limit set in the Odometer (Printer) setting in Maintenance Alerts for the amount of media to print before being alerted. PC23 and PC43 Desktop Printer User Manual...
  • Page 129 Started The printer is in the process of starting up. Motor Too Hot The printer motor has reached its maximum operating temperature limit. Let the motor cool down before you resume printing. PC23 and PC43 Desktop Printer User Manual...

  • Page 130: Restore Defaults On The Printer

    1 On your desktop PC, start a web browser. 2 In the address field, type the printer IP address and then press Enter. The printer web page appears. PC23 and PC43 Desktop Printer User Manual...
  • Page 131 7 Click Restore Defaults. A confirming message appears. 8 Click Yes to continue. The printer restarts and the settings you selected are restored to default values. PC23 and PC43 Desktop Printer User Manual...

  • Page 132: Restore Defaults From The Main Menu

    Wizard begins. Follow the instructions to complete the Wizard. To return to the Main Menu without restoring any defaults, select No. To return to the Restore Defaults list without restoring any defaults, select Cancel. PC23 and PC43 Desktop Printer User Manual...

  • Page 133: About Firmware Upgrades

    Chapter 5 — Troubleshoot the Printer About Firmware Upgrades Intermec periodically offers firmware upgrades for the printer. You can upgrade the firmware by: • copying the firmware to a USB storage device and inserting the device into the printer. •...

  • Page 134: Upgrade Firmware With A Usb Storage Device

    Upgrade Firmware with a USB Storage Device This procedure explains how to upgrade the printer firmware using a USB storage device. Note: For best results, Intermec recommends using a USB storage device that contains no other files. 1 Download the printer firmware from the Intermec website.

  • Page 135: Upgrade Firmware From The Usb Menu

    “Upgrade Firmware with a USB Storage Device.” 1 Download the printer firmware from the Intermec website. 2 On your USB storage device, create a /firmware directory. 3 Copy the firmware upgrade file (typically .bin format) to the /firmware directory on the USB storage device.
  • Page 136 Chapter 5 — Troubleshoot the Printer PC23 and PC43 Desktop Printer User Manual...

  • Page 137: Maintain The Printer

    Maintain the Printer This section explains how to perform basic maintenance on the PC23 and PC43 printers.

  • Page 138: Clean The Printhead

    1 Turn off the printer and disconnect the power cord. 2 Pull one or both of the printer latches toward the front of the printer and lift the printer lid. For a thermal transfer printer, remove the ribbon. PC23 and PC43 Desktop Printer User Manual...
  • Page 139 Chapter 6 — Maintain the Printer 3 Press the printhead latches apart until the printhead slides forward. 4 Carefully slide the printhead out of the mechanism. The printhead is still attached to the mechanism by a ribbon cable. PC23 and PC43 Desktop Printer User Manual...
  • Page 140 When the printhead is in the correct position, the printhead latches snap into place on the sides of the printhead. 10 For a thermal transfer printer, install the ribbon. 11 Close the printer lid until it snaps shut. 12 Print a test label. PC23 and PC43 Desktop Printer User Manual...

  • Page 141: Clean The Platen Roller

    Clean the Platen Roller Follow this procedure to remove, clean, and replace the platen roller as part of standard maintenance for the printer. Intermec recommends that you check the platen roller for debris and clean it each time you replace media.

  • Page 142: Clean The Exterior Of The Printer

    Use a soft cloth, possibly moistened with water or a mild detergent, when cleaning the printer exterior. Make sure to keep the surface surrounding the printer clean as well. PC23 and PC43 Desktop Printer User Manual...

  • Page 143: Recommended Cleaners

    Chapter 6 — Maintain the Printer Recommended Cleaners Intermec has tested and recommends these cleaning products for compatibility with the exterior surfaces of the PC23 and PC43 printers. Note: Do not use products containing ethylene glycol to clean the exterior of the PC43t.
  • Page 144 Chapter 6 — Maintain the Printer PC23 and PC43 Desktop Printer User Manual...

  • Page 145: Specifications And Default Settings

    Specifications and Default Settings...

  • Page 146: Printer Specifications

    60 to 181 g/m Liner Opacity (maximum): 76% (TAPPI T425) Gap and Black Mark Sensor Adjustable from left media edge to 4.5 mm right of center on LCD printers (fixed at center on Icon printers) PC23 and PC43 Desktop Printer User Manual...
  • Page 147 60 to 181 g/m Liner Opacity (maximum): 76% (TAPPI T425) Gap and Black Mark Sensor Adjustable from left media edge to 4.5 mm right of center on LCD printers (fixed at center on Icon printers) PC23 and PC43 Desktop Printer User Manual...
  • Page 148 25.4 to 110 mm (1 to 4.33 in) Ribbon Roll Diameter 68 mm (2.68 in) (maximum) Ribbon Core (I.D.) 12.7 mm or 25.4 mm (0.5 or 1 in) Ribbon Core Length 110 mm (4.33 in) notched PC23 and PC43 Desktop Printer User Manual...
  • Page 149 Direct Protocol • Intermec Printer Language (IPL) • ESim • ZSim • DSim Media Sensors • Label gap/tag notch • Black mark • Cover open • Label taken (on cutter and label dispenser accessories) PC23 and PC43 Desktop Printer User Manual...
  • Page 150 • Andale Mono Bold (WGL4) • Univers 55 • Univers Bold 65 • Univers Condensed Bold • Univers Extra Condensed • OCR-A • OCR-B Supported Font Types • TrueType • OpenType • Bitmap PC23 and PC43 Desktop Printer User Manual...
  • Page 151 • Thai Supported Graphic File Types • PCX, PNG, GIF, and BMP Drivers • Support for Microsoft Windows XP, Vista, Windows 7, Server 2003, and Server 2008 • Supports 32-bit and 64-bit editions PC23 and PC43 Desktop Printer User Manual...

  • Page 152: Supported Bar Code Symbologies

    HIBC 128 • Industrial 2 of 5: • Industrial 2 of 5 with checksum • Interleaved 2 of 5: • Interleaved 2 of 5 with checksum Interleaved 2 of 5 IATA • • ISBT-128 PC23 and PC43 Desktop Printer User Manual...

  • Page 153: Data Matrix

    GS1 DataBar (previously called RSS-14): • GS1 DataBar Expanded • GS1 DataBar Expanded Stacked • GS1 DataBar Limited • GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional • • GS1 DataBar Truncated • MaxiCode PC23 and PC43 Desktop Printer User Manual...

  • Page 154: Bluetooth Settings

    Sets the name that identifies the printer in the Printer model number Bluetooth network. Maximum length is 16 and serial number. For characters. example, PC43-0000000411. Discover Determines if other Bluetooth devices can detect the Enable printer. PC23 and PC43 Desktop Printer User Manual...

  • Page 155: Display And Audio Settings

    Selects how long the printer screen stays on before Disable the screen saver starts. Feed Key Access Determines if the Feed button on the printer keypad Enable is enabled or disabled. Volume Sets the printer volume. PC23 and PC43 Desktop Printer User Manual...

  • Page 156: Error, Information, And Warning Alert Settings

    Disable Occurrences Error - Application Break RFID Not Installed Disable Occurrences Error -RFID not installed Printhead Lifted Enable Occurrences Error - Printhead lifted Printhead Not Disable Occurrences Error - Printhead not detected Detected PC23 and PC43 Desktop Printer User Manual...
  • Page 157 Warning - Odometer (Printer) has reached a preset value. Replace Printhead Disable Occurrences Warning - Replace printhead Clean Printhead Disable Occurrences Warning - Clean printhead Faulty Dot Disable Occurrences Warning - Faulty dot is detected PC23 and PC43 Desktop Printer User Manual...

  • Page 158: Error Alerts

    Ribbon Installed (Sent when the printer is set for direct thermal printing but has ribbon installed for thermal transfer printing) • Ribbon Low • Upgrading Firmware • Odometer (User Resettable) • Odometer (Printer) • Replace Printhead PC23 and PC43 Desktop Printer User Manual...

  • Page 159: Ethernet Settings

    Specifies how the printer obtains an IP address (for Automatic Assignment IPv6 networks). Method (IPv6) IP Address Specifies the unique network-level address that is Automatic assigned to each device in a TCP/IP network (IPv6). PC23 and PC43 Desktop Printer User Manual...

  • Page 160: General System Settings

    Selects how you want the printer to notify you SNMP Trap + Email Method of printer alerts. Unit of Measure Selects the unit of measure that is used to define Dots several printing parameters. PC23 and PC43 Desktop Printer User Manual...

  • Page 161: Media Settings

    Sets the width of the printable area measured Variable from the media margin (X) across the printhead. Unit of measurement is defined in the Unit of Measure parameter. INTERMEC 6001 36th Ave W Everett WA 98203 PC23 and PC43 Desktop Printer User Manual...
  • Page 162 When this is set to On, the printer prints all bar code labels, but may also print unreadable, incomplete labels. PC23 and PC43 Desktop Printer User Manual...

  • Page 163: Print Quality Settings

    Sets how fast the printer prints labels. The unit of measure is defined in the Unit of Measure parameter. Media Sensitivity Sets the level of sensitivity of the media to the printhead heat Variable for media and ribbon. PC23 and PC43 Desktop Printer User Manual...

  • Page 164: Serial Port Settings

    Specifies if software flow control (XON/XOFF) is used to Disable manage the rate of data transmission to the host. XON/XOFF From Specifies if software flow control (XON/XOFF) is used to Disable manage the rate of data transmission from the host. PC23 and PC43 Desktop Printer User Manual...

  • Page 165: System I/O Settings

    Determines if the printer is allowed to communicate using its Enable RFID radio. Supported only if the RFID module is installed. Virtual COM Determines if you can enable the USB port to be used as a Disable virtual serial port. PC23 and PC43 Desktop Printer User Manual...

  • Page 166: System Network Services

    Avalanche. Net1 Determines if the printer can use Telnet to communicate with Enable Fingerprint. SmartSystems Determines if the printer can be managed by Intermec Enable SmartSystems Foundation. SNMP Determines if the printer can use SNMP. Enable Determines if the printer can use the line printer server (LPR) Enable daemon.

  • Page 167: System Maintenance Alert Settings

    Faulty Dot alert is sent, if this alert is configured. Range is 0 to 4294967295. Ribbon Low Diameter Sets the minimum diameter of the ribbon roll before the Ribbon Low alert is sent, if this alert is configured. Range is 0 to 200 mm. PC23 and PC43 Desktop Printer User Manual...

  • Page 168: Wireless 802.11 General Settings

    Range is 1 to 14. Hidden SSID Determines if the radio is allowed to look for SSIDs that Disable have been hidden to prevent unauthorized devices from connecting to the wireless nework. PC23 and PC43 Desktop Printer User Manual...

  • Page 169: Wireless 802.11 Network Settings

    (IPv6) IP Assignment Sets how the printer obtains an IP address (for IPv6 Automatic Method networks). (IPv6) IP Address Sets the unique network-level address that is Automatic assigned to each device in an IPv6 network. PC23 and PC43 Desktop Printer User Manual...

  • Page 170: Wireless 802.11 Security Settings

    Empty string uses for logging in to the network. Maximum length is 96 characters. Inner Authentication Selects the authentication method that is used MSCHAPv2 when the EAP type is EAP-FAST, PEAP, or TTLS. PC23 and PC43 Desktop Printer User Manual...
  • Page 171 CCKM only works in wireless networks using LEAP. Mixed Mode Determines if the printer can use either TKIP or Disable (Group=TKIP) AES for data encryption, depending on the configuration of the access point. PC23 and PC43 Desktop Printer User Manual...
  • Page 172 Appendix A — Specifications and Default Settings PC23 and PC43 Desktop Printer User Manual...

  • Page 173: Print Labels With Inprint

    Print Labels with INPrint This section explains how to use the INPrint feature to print labels.

  • Page 174: About The Inprint Page

    The printer firmware includes several predefined label formats. You can also copy your own label formats to the printer and print them from this page. Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1.lbx minimal.lbx PC23 and PC43 Desktop Printer User Manual...
  • Page 175 Appendix B — Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name Sample shipping.lbx 203_in_demo_4x6.lbx PC23 and PC43 Desktop Printer User Manual...
  • Page 176 Appendix B — Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_shipaddr_4x6.lbx lifetest.lbx PC23 and PC43 Desktop Printer User Manual...
  • Page 177 Appendix B — Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_packslip_4x6.lbx PC23 and PC43 Desktop Printer User Manual...
  • Page 178 Appendix B — Print Labels with INPrint PC23 and PC43 Desktop Printer User Manual...
  • Page 179 Copyright (C) 2003 WIDE Project. https://fedorahosted.org/dhcpv6/ Copyright (c) 2002-2008 Matt Johnston https://matt.ucc.asn.au/dropbear/dropbear.html Portions copyright (c) 2004 Mihnea Stoenescu Copyright (c) 2004, Jan Kneschke, http://www.lighttpd.org/ incremental Copyright (C) 1994-2008 Lua.org, PUC- http://www.lua.org/ Rio. PC23 and PC43 Desktop Printer User Manual...
  • Page 180 Protocol_, Digital Press, 1986. Copyright (c) 1997 Eric S. Raymond http://giflib.sourceforge.net/ Copyright (C) 1991-1998, Thomas G. http://www.ijg.org/ Lane. Copyright 2006 Richard Wilson http://www.netsurf-browser.org/projects/libnsbmp/ <richard.wilson@netsurf-browser.org> Copyright 2008 Sean Fox <dyntryx@gmail.com> Copyright (c) 1998-2009 Glenn Randers- http://www.libpng.org/pub/png/libpng.html Pehrson PC23 and PC43 Desktop Printer User Manual...
  • Page 181 (including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possiblity of such damage. PC23 and PC43 Desktop Printer User Manual...
  • Page 182 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. PC23 and PC43 Desktop Printer User Manual *935-044-002* P/N 935-044-002...

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