Intermec PB50 User Manual
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Intermec PB50 User Manual

Portable label printer
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User's Guide
PB50 Portable Label
Printer

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  • Page 1 User’s Guide PB50 Portable Label Printer...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation. © 2007 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    ..... . 1 Learning About the PB50 Portable Label Printer......2 Identifying the Parts of the Printer .
  • Page 4 Troubleshooting the PB50 ........

  • Page 5: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 6: Web Support

    Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product. Telephone Support These services are available from Intermec. In the USA and Canada call 1-800-...

  • Page 7: Service Location Support

    This guide provides you with information about the features of the PB50, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the PB50, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers.
  • Page 8 2 Click Support > Manuals. 3 In the Select a Product field, choose the product whose documentation you want to download. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. viii PB50 Portable Label Printer User’s Guide...

  • Page 9: Using The Pb50 Portable Label Printer

    Using the PB50 Portable Label Printer PB50 Portable Label Printer User’s Guide...

  • Page 10: Learning About The Pb50 Portable Label Printer

    Chapter 1 — Using the PB50 Portable Label Printer Learning About the PB50 Portable Label Printer The PB50 is a rugged direct thermal label and receipt printer that is designed for use with the CK31, 700 series, CK61, CN2B, and CN3 handheld computers as well as the SF51 and SR61.

  • Page 11: Understanding The Control Panel

    Feed button Setup button SETUP: SER-COM Standby button Info button Ready-to-work indicator PB50 Control Panel: Use this illustration to familiarize yourself with the buttons and lights on the PB50. Understanding How to Use the PB50 Buttons Button Name Button Function Feed Press to advance label or receipt paper by 5 mm (0.19 inch).
  • Page 12 Chapter 1 — Using the PB50 Portable Label Printer Understanding How to Use the PB50 Buttons (continued) Button Name Button Function Standby Press to put the printer in Standby mode. In (Power) Standby mode, power to the radio, the display, and the backlight are turned off.

  • Page 13: Understanding The Printer Sounds

    Chapter 1 — Using the PB50 Portable Label Printer There is only one LED on the PB50 printer: the Ready-to- Work™ indicator. Understanding the Ready-to-Work Indicator Indicator State Description The PB50 is not connected to a host through the radio or serial cable.

  • Page 14: Understanding The Backlight

    The PB50 uses a rechargeable 2200 mAh lithium-ion battery (Model AB13) for power. You must fully charge the battery before you can use the PB50. A fully charged battery can last up to one week without needing to be recharged.

  • Page 15: Charging The Batteries

    2 Insert the battery with the tab facing away from the front control panel. 3 Insert the edge of the battery under the lip of the PB50 and then push down until you hear the battery latch click. Charging the Batteries There are two ways to charge the PB50 battery: •...

  • Page 16: Understanding The Battery Icons

    • an AC power cord. To charge the battery inside the PB50 1 Install the battery in the PB50. For help, see the previous section, “Installing the Battery.” 2 Connect the power supply to the DC power connector on the printer.

  • Page 17: Loading Media

    Loading Media You can use roll or fanfold receipt media with the PB50 printer. The PB50 ships with a small amount of media loaded and a test page printed to verify that the printer works. The PB50 supports self-strip printing applications. See the second procedure for information on how to correctly load media for self-strip printing.
  • Page 18 Chapter 1 — Using the PB50 Portable Label Printer 2 Press down on the media adjust guide and slide the two media supports apart. 3 Insert a roll of media and press the media adjust guide until the roll is held firmly in place. Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer.
  • Page 19 Chapter 1 — Using the PB50 Portable Label Printer 5 Close the media cover until it latches. The printer emits the hardware sound to tell you that the media door closed correctly. 6 Press down on the self-strip door to make sure the media cover is completely latched.
  • Page 20 Chapter 1 — Using the PB50 Portable Label Printer To load media for self-strip printing 1 Complete Steps 1 through 4 in the previous procedure. 2 Open the self-strip door in the media cover. Self-strip door Self-strip 3 Remove a label from the roll of media so that you are left with several inches of label liner.

  • Page 21: Printing A Test Page

    #1, and bar codes #2. If you cannot get the testprint information to print, see “Troubleshooting the PB50” in Chapter 3. To print a test print with a PB50 loaded with IPL firmware 1 Press the Setup button. 2 Press until you reach Test/Service.
  • Page 22 Chapter 1 — Using the PB50 Portable Label Printer Hardware USB Device USB Host USB Host CRC failed Bluetooth Model PB50 TPH Resolution 8.00 dots/mm (203 dpi) TPH Temperature Battery Voltage 1.7V Hardware version 20.0 16384 (k) Flash 65636 (k)

  • Page 23: Configuring The Pb50

    Configuring the PB50 In this chapter you will find these sections: • Configuring the PB50 • Establishing Communications With a Host • Upgrading the Firmware • Downloading Fonts and Graphics PB50 Portable Label Printer User’s Guide...

  • Page 24: Configuring The Pb50

    For more information on the IPL menu system, see Appendix B, “IPL and Fingerprint Setup Menus.” Understanding the Display Modes The PB50 has six display modes to help you effectively interact with the printer: Ready, Information, Paused, Setup, Error, and Test. Use the following sections to understand the different...

  • Page 25: Understanding Pause Mode

    Chapter 2 — Configuring the PB50 LOW BATTERY: 12.7 V The PB50 in Information Mode Understanding Pause Mode Use Pause mode to momentarily stop printing or to cancel a current print job. Once you pause the printer, the Pause mode screen appears.
  • Page 26 Chapter 2 — Configuring the PB50 Sample Setup Mode Screen Once you enter Setup mode, there are two editing modes: normal and enhanced. Editing Settings in Setup Mode Editing Mode To Navigate To Accept Value Normal • Press to move among Press choices.

  • Page 27: Understanding Error Mode

    Chapter 2 — Configuring the PB50 Understanding Error Mode The printer enters Error mode when it detects an error condition such as a low battery or a paper fault. Some error messages appear on the screen immediately when they occur, such as DOOR OPEN.
  • Page 28 Chapter 2 — Configuring the PB50 communication ports are printed on a label when you exit Dump mode. 4 Press Feed to exit Dump mode. After you exit Dump mode, the printer returns to Ready mode. For more information on Dump mode, see “Troubleshooting...

  • Page 29: Changing Configuration Settings

    Chapter 2 — Configuring the PB50 Options in Extended Test Mode Function Description Select Media This option is almost the same as the process in Test mode, except that the printer performs a slow test feed in Extended Test mode. The...
  • Page 30 Chapter 2 — Configuring the PB50 The top levels of the Setup menu are organized in a one-way loop. Each level has several sub-levels. When the printer starts up, the firmware determines the options available on the printer and adds this information to the Setup menu.

  • Page 31: Changing The Configuration Settings From Printset

    Changing the Configuration Settings from PrintSet PrintSet Version 4.2 is a printer configuration tool that you can download from the Intermec web site. PrintSet can communicate with your printer through a serial cable or a network connection. It works on all PCs running Windows 98 (or later). PrintSet allows you to easily change all of the setup parameters.

  • Page 32: Changing Configuration Settings From The Printer Home

    Chapter 2 — Configuring the PB50 Changing Configuration Settings from the Printer Home Page If you have an 802.11 radio in your PB50 printer and it is connected to the network, you can use your web browser to open the printer home page and make any desired configuration changes.

  • Page 33: Setting Up Bluetooth Communications

    If you are going to create the bar code labels using EasySet, you will need to know the Bluetooth Device Address and the PIN of the PB50. You can download a free version of EasySet from the Intermec web site at www.intermec.com.

  • Page 34: Setting Up 802.11 Radio Communications

    Setting Up 802.11 Radio Communications The PB50 can have an internal 802.11 b/g radio to transfer and receive data using wireless communications. This manual assumes that you have already set up your wireless communications network including your access points.
  • Page 35 Description Very poor signal No Signal Radio is off To set up the PB50 to work in your wireless network, you will need: • Serial cable (P/N 075497-001) • Host PC running Windows or Linux • Serial port software such as Hyperterminal...
  • Page 36 If you have a Fingerprint version of the printer, send this command to the PB50: setup write “wlan”,”uart1:” 5 Set up the PB50 to use the correct SSID and authentication modes. See one of the following procedures to configure wireless printing on your IPL or Fingerprint printer.

  • Page 37: Configuring Wireless Printing Using Ipl

    Where xxxxxxxxxx is a value between 8 and 64 characters. 3 Send the following command to activate the settings: <STX><SI>ws,ACTIVE,1<ETX> To configure the PB50 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: <STX><ESC>.s,su -p pass admin<ETX>...
  • Page 38 Chapter 2 — Configuring the PB50 Where xxxxx can be from 0 to 32 alphanumeric characters. 2 Send the following commands to enable WPA-802.1x or WPA2-802.1x authentication: <STX><SI>ws,WPA,ON<ETX> <STX><SI>ws,WPA2,ON<ETX> <STX><SI>ws,WPA_PSK, <ETX> 3 Send these commands to configure the EAP_TYPE: <STX><SI>ws,EAP_TYPE,xxxx<ETX>...

  • Page 39: Configuring Wireless Printing Using Fingerprint

    <STX><SI>ws,ACTIVE,1<ETX> Configuring Wireless Printing Using Fingerprint Use the following procedures to configure your PB50 with Fingerprint for wireless printing. To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: run”su-p pass admin”...
  • Page 40 “wlan”,”ACTIVE”,”1” setup write “wlan”,”uart1:” Where xxxxxxxxxx is a value between 8 and 64 characters. To configure the PB50 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: run”su-p pass admin”...

  • Page 41: Setting Up Serial Communications

    Setting Up Serial Communications You can use a serial cable (P/N 075497-001) to connect the PB50 to a PC or a mobile computer. For the mobile computer, you may need to purchase a serial adapter. For more information, contact your local Intermec sales representative.

  • Page 42: Upgrading The Firmware

    5 Extract the .zip file to a folder on your computer. You have options for upgrading the firmware based on whether your PB50 has a Bluetooth radio or an 802.11 b/g radio. Use one of the following procedures to upgrade your printer firmware.

  • Page 43: Downloading Fonts And Graphics

    The easiest way to download fonts and graphics is to use the free Intermec printer application called PrintSet. You can download PrintSet from the downloads page for the PB50 printer on the Intermec web site at www.intermec.com. Follow the procedures in the PrintSet online help to download fonts and graphics.
  • Page 44 Chapter 2 — Configuring the PB50 PB50 Portable Label Printer User’s Guide...

  • Page 45: Troubleshooting And Maintaining The Pb50

    Troubleshooting and Maintaining the PB50 PB50 Portable Label Printer User’s Guide...

  • Page 46: Troubleshooting The Pb50

    You may have printer operation, print quality, or printer communication problems at some time during the life of the PB50 printer. It is easy to fix most of the problems and you will find solutions in the “Printer Problems and Solutions” section of this chapter.
  • Page 47 Chapter 3 — Troubleshooting and Maintaining the PB50 Possible PB50 Error Icons and Messages Error Icon Error Message Description Pause The printer is paused. Paper out The printer is out of paper. Load a new roll of media. For help, see “Loading Media”...

  • Page 48: Troubleshooting Printer Problems And Finding Solutions

    Chapter 3 — Troubleshooting and Maintaining the PB50 Troubleshooting Printer Problems and Finding Solutions Use the following tables to troubleshoot some common problems you may encounter with the PB50 printer. Printer Problems and Solutions Problem Possible Solution The printer does not turn •...
  • Page 49 Chapter 3 — Troubleshooting and Maintaining the PB50 Printer Problems and Solutions (continued) Problem Possible Solution When printing, the • Go into Test mode and run a test feed. printer is skipping labels. For help, see “Using Test Mode” on page •...

  • Page 50: Troubleshooting Communication Problems

    Chapter 3 — Troubleshooting and Maintaining the PB50 Troubleshooting Communication Problems Use Dump mode to verify that the printer is receiving data from the host correctly. Using the Line Analyzer in Fingerprint In Dump mode, the printer runs a Fingerprint program called Line Analyzer.

  • Page 51: Cold Booting The Pb50

    6 Cold boot the printer to exit Dump mode. For help, see the next procedure, “Cold Booting the PB50.” Cold Booting the PB50 You rarely need to cold boot the PB50 printer, unless you are upgrading the firmware. If your printer occasionally locks up, you will want to cold boot it.

  • Page 52: Cleaning The Printer

    Clean the printer with a cotton swab saturated with alcohol. Tear bar Paper Label taken sensor sensor Printhead Platen Label gap roller sensor PB50 Portable Label Printer: Identifying the parts of the PB50 to clean regularly. PB50 Portable Label Printer User’s Guide...
  • Page 53 Chapter 3 — Troubleshooting and Maintaining the PB50 Cleaning the PB50 Printer Printer Part Cleaning Method Cleaning Interval Printhead Use 70% isopropyl alcohol on a After every five rolls cotton swab to clean the print of media or more elements from end to end.
  • Page 54 Chapter 3 — Troubleshooting and Maintaining the PB50 PB50 Portable Label Printer User’s Guide...

  • Page 55: Specifications

    Specifications PB50 Portable Label Printer User’s Guide...

  • Page 56: Specifications

    12.7 mm (0.50 in) Black mark length (centered on perforation) 3.17 mm (0.125 in) to 12.7 mm (0.50 in) Black mark width (centered on media width) 12.7 mm (0.50 in) to full width of media PB50 Portable Label Printer User’s Guide...
  • Page 57 Intermec recommends that you test the media in your application. Supported Media The PB50 printer supports direct thermal label, tag, and receipt media. Both North American and European label media are supported in multiple label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only.

  • Page 58: Accessories For The Pb50

    AV8 Vehicle Dock Use the vehicle dock to attach the PB50 to a truck. Belt Clip ( Use the PB50 belt clip to attach the printer to your belt. PB50 Portable Label Printer User’s Guide...
  • Page 59 PB50 printer to your desktop PC. Shoulder Strap Use the shoulder strap in combination with the handstrap to easily carry the PB50 printer. The wide padded strap makes it comfortable to wear the printer for long periods of time. PB50 Portable Label Printer User’s Guide...
  • Page 60 Chapter A — Specifications PB50 Portable Label Printer User’s Guide...

  • Page 61: Ipl And Fingerprint Setup Menus

    IPL and Fingerprint Setup Menus PB50 Portable Label Printer User’s Guide...

  • Page 62: Ipl Setup Menu

    MEDIA LBL LENGTH TESTFEED FORM ADJ DOTS FORM ADJ DOTS LBL REST POINT MEDIA TYPE PAPER TYPE SENSITIVITY DARKNESS MODE DOTS CONFIGURATION PWRUP PRINT SPEED EMULATION CALIBRATION BATTERY LOW BATTERY DISPLAY ORIENTATION CONTRAST BACKLIGHT PB50 Portable Label Printer User’s Guide...

  • Page 63: Fingerprint Setup Menu

    WIDTH CONTRAST LABEL LENGTH FACTOR PRINT DEFS LSS TEST CLIP DEFAULT HEAD RESIST TEST PRINT PRINT SPEED LTS VALUE LESS AUTO BATTERY LTS ADJUST LSS MANUAL LOW BATTERY LTS TEST DISPLAY ORIENTATION CONTRAST BACKLIGHT PB50 Portable Label Printer User’s Guide...
  • Page 64 Chapter B — IPL and Fingerprint Setup Menus PB50 Portable Label Printer User’s Guide...
  • Page 65 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com PB50 Portable Label Printer User’s Guide *934-012-001* P/N 934-012-001...
  • Page 66 Changes or modifications not expressly approved by Intermec could void the user’s authority to operate this equipment. For Users Outside of the United States and Canada Intermec Technologies Corporation declares that this module is in compliance with the essential requirements and other relevant provisions of R&TTE Directive (1999/5/EC).
  • Page 67 2483.5 MHz Pour les utilisateurs en dehors du Canada et des Etats-unis Intermec Technologies Corporation déclare que ce module est conforme aux exigences de base et autres exigences pertinentes de la Directive R&TTE (1999/5/EC). La puissance de sortie du module émetteur-récepteur est de 100 mW ou moins. Les produits utilisant ce module sont destinés à des environnements commerciaux et industriels.
  • Page 68 제한되어 있습니다 . Para usuários que residem fora dos Estados Unidos e do Canadá A Intermec Technologies Corporation declara que este módulo está em conformidade com os requisitos essenciais e outras disposições relevantes da Diretiva R&TTE (1999/5/EC). A potência produzida pelo módulo transmissor é de 100 mW ou menos. Os produtos que usam este módulo foram projetados para ambientes comerciais e industriais e não devem ser usados em ambientes residenciais, nem por crianças.
  • Page 69 Para usuarios fuera de los Estados Unidos y Canadá Intermec Technologies Corporation declara que este módulo está conforme a los requisitos esenciales y otras disposiciones pertinentes de la Directriz R&TTE (1999/5/EC). La potencia de salida del módulo transmisor es de 100mW o menor. Los productos que usan este módulo están destinados a entornos comerciales e industriales.
  • Page 70 Intermec 073573 ou AE19. Il ne contient aucune pièce réparable par l’utilisateur. The users of this product are cautioned to use accessories and peripherals approved by Intermec Technologies Corporation. The use of accessories other than those recommended, or changes to this product that are not approved by Intermec Technologies Corporation, may void the compliance of this product and may result in the loss of the user’s authority to operate the equipment.
  • Page 71 Radio Wave Exposure and Specific Absorption Rate (SAR) Information for Model BSM-RN41 Configurations with Bluetooth Radio The FCC permits a maximum SAR value of 1.6 W/kg. For body worn operation, the highest SAR value for the Model PB50, as tested by...
  • Page 72 No user-serviceable parts. Vehicle Docks Caution: For use with Intermec Model PB50 and battery pack Model AB13 only. For power supply, use Intermec Model 073573 or AE19. No user-serviceable parts. Caution: For continued protection against risk of fire, replace only with same type and ratings of fuse.
  • Page 73 모델로만 충전하십시오 . 배터리를 단락시키지 마십시오 . 화재가 발생할 수 있습니다 . 어린이 손이 닿지 않는 곳에 보관하 십시오 . Intermec 배터리 팩 AB13 모델만 사용하십시오 . 그 외 배터리 팩을 사용할 경우 화재나 폭발 위험이 있습니다 . 다 쓴 배터 리 팩은 지침에 따라 올바르게 폐기하십시오 .
  • Page 74 조작 사용 부품 아님 . 차량 독 주의 : Intermec 모델 PB50 및 배터리 팩 모델 AB13 만 사용하십시오 . 전원 공급은 Intermec 모델 073573 또는 AE19 를 사 용하십시오 . 사용자 서비스 가능한 부품이 없습니다 . 주의 : 화재의 위험으로부터 향후 지속적으로 예방하려면 동일한 유형 및 정격의 퓨즈로만 교체하십시오 .
  • Page 75 Precaución: Esta marca indica que el usuario debe leer toda la documentación incluida antes del uso. Precaución: Para usarse solamente con la batería Intermec Modelo AB13. Para la fuente de alimentación, use el Modelo 073573 o AE19 de Intermec. No hay piezas a las cuales pueda dar servicio el usuario.
  • Page 76 Acopladores para vehículos Precaución: Para usarse solamente con el Modelo PB50 y la batería Modelo AB13. Para la fuente de alimentación, use el Modelo 073573 o AE19 de Intermec. No hay piezas a las cuales pueda dar servicio el usuario.
  • Page 77 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2007 Intermec Technologies Corporation. All rights reserved. PB50 Compliance Insert *933-108-001* P/N 933-108-001...

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