Recording a Custom Voicemail Greeting
To set up a custom No Answer greeting, which is the default greeting that plays if you do not answer
your phone after 3 rings, follow the instructions below.
1. Dial extension 9999 from the Polycom VVX 201 phone using the instructions using the
instructions in Making a Call.
2. Enter your password when prompted to.
3. Press 1 to access your voicemail box.
4. Press 3 to record a No Answer greeting.
5. Press 1 to record a new No Answer greeting, and press # when you are done speaking.
6. When finished, hang up the call.
Using Directories
The Polycom VVX 201 phone supports remote directories, including Common and Personal Phone
Lists (third-party contacts), as well as Custom Contact Directories (internal users). When
downloaded to the phone, all of these directories are combined together and can be accessed from
the same menu on the phone.
Making a New Call
1. Press the HOME button on the upper-right of the phone.
2. Select Dirs Contact Dir... from the menu. The list of contacts appears on the screen
alphabetically by last name (Figure 5-32).
3. Scroll through the list of names. Select the contact you would like to call, and then press the
Dial softkey at the bottom of the screen.
NOTE: By default, the phone will dial out using the speakerphone. To switch to
handset or headset mode, go off-hook or press the HEADSET button.
Figure 5-32: Contact Directory
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