Table Of Contents; Contents - Polycom VVX 201 User Manual

Contents
.................................................................................................................................................... 2
Installation ............................................................................................................................................................... 3
Desk Setup ....................................................................................................................................................... 3
Wall Mounting ................................................................................................................................................. 5
Provisioning Instructions ......................................................................................................................................... 6
Using the NextOS 3.0 Beta Portal ................................................................................................................... 6
Entering the Provisioning Server ................................................................................................................... 8
Enabling the Web Configuration Utility ...................................................................................................... 14
Additional Setup Options ...................................................................................................................................... 17
Correcting the Time ....................................................................................................................................... 17
Line Mirroring ................................................................................................................................................ 17
Busy Lamp Field (BLF) .................................................................................................................................... 19
Configuring Directories .................................................................................................................................. 19
Speed Dials ..................................................................................................................................................... 20
Automatic Call Distribution (ACD) ................................................................................................................ 26
Conferencing Setup ....................................................................................................................................... 26
Basic Phone Usage ................................................................................................................................................. 27
Making a Call .................................................................................................................................................. 27
Making a Second Call ..................................................................................................................................... 28
Accepting a Call .............................................................................................................................................. 31
Accepting a Second Call ................................................................................................................................. 32
Terminating a Call .......................................................................................................................................... 35
Transferring a Call .......................................................................................................................................... 36
Conferencing .................................................................................................................................................. 39
Checking Voicemail ........................................................................................................................................ 40
Using Directories ............................................................................................................................................ 41
Call Lists .......................................................................................................................................................... 45
Speed Dials ..................................................................................................................................................... 52
Changing ACD States ............................................................................................................................................. 55
Signing In ........................................................................................................................................................ 55
Going Unavailable .......................................................................................................................................... 56
Going Available .............................................................................................................................................. 57
Accepting a Call .............................................................................................................................................. 58
Disposition Codes .......................................................................................................................................... 58
Wrap-Up ......................................................................................................................................................... 60
Signing Out ..................................................................................................................................................... 61
Additional Features ............................................................................................................................................... 62
Do Not Disturb ............................................................................................................................................... 62
Factory Reset ......................................................................................................................................................... 63
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