Automatic Call Distribution (Acd); Conferencing Setup - Polycom VVX 201 User Manual
Nextiva cloud service
Hide thumbs
Also See for VVX 201:
- User manual (166 pages) ,
- Owner's manual (58 pages) ,
- Getting started (49 pages)
Table of Contents
Advertisement
26 | P a g e
Speed Dials
" in this guide.
Automatic Call Distribution (ACD)
The Polycom VVX 201 supports phone integration with Nextiva Call Center Pro and Nextiva Call
Center Enterprise's ACD states, allowing the users to sign in, sign out or go unavailable in a Call
Center from their phone's interface. To set up this feature, contact Nextiva Support.
Conferencing Setup
By default, when the initiating party on a conference call disconnects, the remaining two parties will
still be able to speak to each other. To change this default behavior, contact Nextiva Support
© Nextiva, All Rights Reserved
Hide quick links:
Advertisement
Table of Contents
Need help?
Do you have a question about the VVX 201 and is the answer not in the manual?
Questions and answers