Troubleshooting - DENTSPLY X-Smart Plus User Manual

9.

Troubleshooting

When trouble is found, check the following points before contacting your distributor. If none of
these are applicable or the trouble is not remedied even after action has been taken, the
product may have failed. Contact your distributor.
X-SMART Plus control unit and AC adapter
Problem
The power is not turned
on.
AC-IN lamp does not light. The AC adapter is not connected.
The AC adapter does not
work. The CHRG lamp
does not light.
FISDR-JAP / F1902124.EN / 07 / 2011 – updated 10/2016
Cause
The AC adapter is not connected.
The plug of the AC adapter is not
inserted into the outlet, or there is no
electricity in the outlet.
The battery is flat.
No battery is inserted.
The internal fuse has burnt.
The plug of the AC adapter is not
inserted into the outlet, or there is no
electricity in the outlet.
The internal fuse has burnt.
The AC adapter fuse has burnt.
No battery is inserted.
The battery is fully charged or in a
state near full charge.
The temperature of the battery is
low.
The temperature of the battery is
high.
An error code is displayed.
Solution
Check the connection.
Check the connection.
Charge the battery or use the AC
adapter.
Insert battery, or use the AC adapter.
Contact your distributor.
Check the connection.
Check the connection.
Contact your distributor.
Contact your distributor.
Insert battery.
No problem.
If the temperature of the battery is less
than 0°C (32°F), the battery is not
rechargeable. Charge the battery in a
warm room. Be careful about moisture
condensation.
It is normal that the battery temperature
is slightly elevated right after charging.
If the battery is hot during normal
operating conditions, it may indicate an
abnormality. Contact your distributor.
See chapter 8.
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