4.1.1
Using Camp-On when calling a busy station
If the called party is busy, you may activate Camp-On, Callback or Voice
Over at the station.
Camp-On allows you to wait off-hook for the called station to answer.
Callback allows you to hang-up, and when the busy station returns to an
idle state, the system will call your Station; after you answer the callback,
the system will call the previously busy station.
If you are the Attendant or Secretary, you may activate Intrusion. You may
also use Step Call; dial the next station by dialing the last digit of the
Intercom number.
To Camp-On (wait off-hook) for a busy station:
Press * and await an answer.
To request a Callback (wait on-hook) for a busy station:
Press the MSG button and hang-up.
To make a Voice Over announcement to a busy station:
Dial #,
After the Splash tone is heard, begin speaking.
4.1.2
Leaving a Message Wait
If the called user does not answer or is in DND mode, you may leave a
Message Wait. The called user will receive a Message Wait indication; the
message icon will be displayed. If the ring/message LED is set to Message
Wait Indication, the ring/message LED will flash.
To activate Message Waiting:
When calling a number that is busy or in DND mode, press the MSG
button and hang-up.
4.2
External Calls
4.2.1
Placing external CO/VoIP calls
External calls are placed on CO/IP lines. These 'lines' are accessed either
using a button on the iPECS Phone assigned as a CO/IP line or using dial
codes. The CO/IP lines are grouped for different types of calls, local, long
distance, etc. Using the CO/IP line group code, you will be able to access
any line from the group.
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