Troubleshooting The Fiery X2 - Fiery X2 Administrator's Manual

5
5-4 Administering the Fiery X2
After this Setup screen:
Enable AppleTalk
(Network Protocol
Setup>AppleTalk Setup)
Protocol Setup or Service
Setup (Network Setup)
Frame Type selection
(Network Protocol Setup>
IPX>SPX Setup)

Troubleshooting the Fiery X2

Startup diagnostics are described in the Installation and Service Guide for service
technicians. Contact your authorized service/support center if you see any startup error
messages on the Fiery X2 Control Panel or if the Fiery X2 does not reach Idle status.
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages that you may see during
Fiery X2 Setup that might not be self-explanatory.
Network Setup messages
This message:
No AppleTalk zone found.
You must first enable
a network port.
Can't detect Token Ring
hardware.
Token Ring hardware
not installed or
not functioning.
Invalid frame size.
Warning! IPX network
number is zero.
Means:
The Ethernet network cable is not attached to the
connector on the Fiery X2, or the network cable is not
plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
Fiery X2, you must connect the network cable to the
Fiery X2 before performing AppleTalk Setup.
Also could mean that the AppleTalk network doesn't have
zones. Zones are not required for printing to the Fiery X2.
Press OK to continue.
Enable at least one network port (Ethernet or Token Ring)
in Port Setup before beginning Protocol Setup or Service
Setup.
Fiery X2 queries the Token Ring hardware. Error indicates
that some components are not installed, are not installed
correctly, or not installed in the correct device. An
unsupported Token Ring board may be in use. Check with
your authorized service/support center.
The network hub is not connected to a Novell machine
when the Fiery X2 tries to bind.
No other IPX machine can be found on the network, or
the network hub is not connected to the network, when
the Fiery X2 tries to bind. When this occurs, the network
number defaults to zero.