Rma Shipping Procedures - Cisco ASR 5000 Series Installation Manual

Appendix D

RMA Shipping Procedures

This appendix describes the procedures for packaging and returning ASR 5000 chassis components via the Cisco Return
Material Authorization (RMA) process.
For detailed information on Cisco RMA policies (including detailed shipping instructions), go to the Product Online
Web Returns (POWR) link on www.cisco.com.
Important:
parts depots.
This appendix includes the following sections:

RMA Overview

Packaging ASR 5000 Cards
To ensure warranty coverage, these procedures also apply to shipments between customer sites or
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