Network Trouble Shooting - Solid State Logic AWS 900+ SE Owner's Manual

Network trouble shooting:

Most Ethernet adaptor cards have two leds associated with each port. The first indicates that the link is connected
and the second indicates network traffic. Please note that some Macintosh computers do not have external leds
to indicate status. Instead the link status is shown in the System Preferences/Network menu.
On your host workstation computer, confirm that the link led is permanently illuminated. If it is not permanently
illuminated, it suggests you have a cabling error. In this instance please check the following:
• The RJ45 network connector on the console and on your workstation are fully inserted.
• If you are using a pin-pin cable to make a direct connection between your console and workstation, try
replacing it with a crossover cable
• Try replacing the network cable
• If you are not using a direct connection between your console and workstation using the default fixed IP
address on the console, please try this simple configuration to rule out issues with external routers and
network switches. If the link led is illuminated, the next step is to confirm that the activity led is illuminating
periodically to show network traffic. If it does not illuminate periodically check the following:
• If your workstation is not connected directly to your console using a crossover RJ45 cable and fixed IP
addressing, follow the installation instructions to configure this simple network configuration to rule out
issues with any external routers or network switches.
• Using the fixed default IP address on the console, check that the workstation has basic communications
using 'ping'.
On Windows: Select Run under the Start menu. In the resulting window enter cmd to launch the command
prompt. In the command prompt window enter ping 192.168.1.2
On OSX: Open a Finder window, select Applications, then Utilities, and double-click on Terminal. In the
terminal window enter ping –c4 192.168.1.2
In both cases your host computer will try to establish communications with your console. In the
resultant terminal text, check that the console responded to every message sent by your workstation.
AWS 900+ SE Owner's Manual
Installation
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