I/O Module Errors; I/O Module Firmware Errors; Sas Cable Error - HP StoreOnce 3100 Maintenance And Service Manual

I/O module errors

Error code
A3
A9
AE
B3
BD
BF

I/O module firmware errors

Error code
B8
BE

SAS cable error

Error code
B9
Error detail
Error in Expander
communication
Permanent error in ESP
NVRAM I2C Bus
Permanent error in
Backplane I2C Bus
Expander using default SAS
address
Error in ESP communication
System identification value is
not available
Error detail
Expander firmware image
error
Expander firmware version
mismatch with ESP firmware
version in own I/O module
Error detail
SAS cable hardware error
Recommended action
1. Remove the module, wait 10 seconds, reinsert the
module.
2. If the error persists, then check for new firmware releases
and upgrade the enclosure firmware. New firmware
versions, containing new features and defect fixes, are
released periodically.
3. If the error persists, contact a Hewlett Packard Enterprise
representative. An I/O module replacement may be
necessary.
Recommended action
1. Update the firmware of the I/O module that displays the
error and wait until it restarts.
2. Then update the firmware of the other I/O module and
wait until it restarts.
Recommended action
1. Verify the SAS cable status indicators. For the cables with
an amber LED (error), check if the cables are properly
connected in both sides.
2. If the cables are properly connected and the error
persists, replace the cables.
3. If replacing the cables does not resolve the issue, then
check for new firmware releases. A firmware upgrade
might fix the issue.
4. If there is no new firmware available, or upgrading the
firmware is not possible, contact a Hewlett Packard
Enterprise representative. An I/O module replacement
may be necessary.
I/O module errors 33