Storeonce Optional Hardware; Support For Storeonce Optional Hardware; Error Messages - HP StoreOnce 3100 Maintenance And Service Manual

StoreOnce Optional Hardware

Support for StoreOnce Optional Hardware

NOTE:
This chapter is not applicable to the HPE StoreOnce 3100 System because it does not support Optional
Hardware.
The HPE StoreOnce 3500 Series and HPE StoreOnce 5100 System support the addition of 10 GbE Network
cards and Fibre Channel cards. The StoreOnce CLI and GUI will report any errors to the user.

Error messages

The following table details messages that indicate problems with the Optional Hardware. Other error
messages may be displayed that relate to licensing issues. See the HPE StoreOnce Optional Hardware
Installation and Configuration Guide for more details.
Table 18: Messages that indicate problems with Optional Hardware
Short message
Failed
Unlicensed
Degraded
Missing
Error message
Failed hardware found
Invalid hardware found
(License mismatch)
Hardware reported as
degraded
Hardware missing
Description
There is a valid license
but the hardware is in a
failed/degraded state
The hardware is valid but
does not match the
license
The hardware is reported
as degraded.
The hardware is missing. A card was previously
StoreOnce Optional Hardware
Recommended Action
Contact HPE Support.
One type of card has
been and installed and
licensed, and then
replaced with a different
type of card. Either put
back the original card or
contact HPE support and
ask them to delete the
original license and apply
the new one.
Contact HPE Support.
installed but cannot now
be found. The card may
have been removed or
has failed. Verify that the
card is in the correct slot
and is still functioning.
Table Continued
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