Powering On And Off, Firmware Upgrades, And Other Processes; Preparing For Storeonce Maintenance; Requirements For Powering On And Off; Hpe Storeonce Remote Support - HP StoreOnce 3100 Maintenance And Service Manual

Powering on and off, firmware upgrades, and
other processes

Preparing for StoreOnce maintenance

Many of the maintenance procedures described in this guide require the system to be powered off. Advise
users of the Maintenance window when the HPE StoreOnce System will be unavailable and use the
StoreOnce GUI or CLI to power off cleanly and then disconnect the system from the power supply.
It is best practice to save the system configuration before carrying out maintenance activities. Use the
StoreOnce CLI command:
config save devices
If you also have the Security Pack license installed and have applied encryption to any VTL libraries, NAS
shares or Catalyst stores, ensure that the latest keystore has been saved. Use the StoreOnce CLI command:
config save keystore
See the StoreOnce CLI Reference Guide at http://www.hpe.com/info/storeonce/docs for more details
about these commands.

Requirements for powering on and off

To power off
If the maintenance activity requires you to power down the system:
• StoreOnce GUI:
Select Maintenance from the Navigator and click Shutdown.
• StoreOnce CLI:
Use the StoreOnce CLI command system shutdown.
HPE StoreOnce 5100 System only: Any storage enclosure attached to the head server is automatically
powered off at the same time. Storage enclosures do not have separate power-on buttons and must be
unplugged from the power supply before carrying out maintenance activities.
To power on
HPE StoreOnce 5100 System only: Reconnect all storage enclosures to the power supply first. They are
automatically powered on. Allow the power-on to complete before powering on the head server; wait for the
LEDs to show solid green.
To power on the appliance, press the power-on button on the HPE StoreOnce System.

HPE StoreOnce Remote Support

HPE StoreOnce Remote Support uses STaTS to send remote event notifications from the StoreOnce System
to HPE Support. If you have configured HPE StoreOnce Remote Support for use on your system, run the
following StoreOnce CLI command before commencing the maintenance activity to suppress remote event
reporting.
system enable remoteeventsuppression "XYZ Maintenance"
This prevents a support case being generated during the maintenance task.
To return to normal mode after maintenance, run the StoreOnce CLI command:
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Powering on and off, firmware upgrades, and other processes