Thermal Control Errors; Thermal Shutdown Alarms; Power Supply Module Errors - HP StoreOnce 3100 Maintenance And Service Manual

Thermal control errors

Error code
C1
C2

Thermal shutdown alarms

Error code
C3
C4
C5
C6
C7

Power supply module errors

Error code
D2
D3
D9
34 Thermal control errors
Error detail
Permanent error in
temperature sensor I2C bus
Error reading data from
temperature sensor
Error detail
Warning temperature
reached in temperature
sensor
Critical temperature reached
in temperature sensor
Minimum temperature
reached in temperature
sensor
Fans commanded to
maximum speed
System shutdown because of
over temperature
Error detail
Absence of the Power Supply
module 1
Absence of the Power Supply
module 2
Error in system voltage
Recommended action
1. Remove the module, wait 10 seconds, reinsert the
module.
2. If the error persists, then check for new firmware releases
and upgrade the enclosure firmware. New firmware
versions, containing new features and defect fixes, are
released periodically.
3. If the error persists, contact a Hewlett Packard Enterprise
representative. An I/O module replacement may be
necessary.
Recommended action
Check for thermal issues, such as extremely hot drives, air
blockages, missing or failed fans, or high ambient
temperature.
Recommended action
• Verify that the power supply is tightly inserted in the slot.
• If a power supply is missing, insert a module in the empty
slot and connect it to a power source.
If a power supply module does not have a green LED
illuminated, verify that it is correctly cabled to a power
source.
NOTE:
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