Canon i-SENSYS LBP151dw User Manual page 234

● Can you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Wired LAN connection
● Have you selected the correct port? If there is no port to use, create a port.
Checking the Printer Port(P. 320)
Configuring Printer Ports(P. 110)
● Is communication on your computer restricted by a firewall? If the machine cannot be accessed because of
incorrect settings, use the reset button to initialize the settings.
Restricting Communication by Using Firewalls(P. 140)
Initializing Settings by Using the Reset Button(P. 267)
● Disable security software and other resident software.
● Reinstall the printer driver in accordance with the Printer Driver Installation Guide.
● Can you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
USB connection
● Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer driver
in accordance with the Printer Driver Installation Guide. When you reinstall the printer driver, the correct
port is created automatically.
Checking the Printer Port(P. 320)
● Disable security software and other resident software.
● Connect to another USB port on the computer.
● Delete the USB class driver, and then reinstall the printer driver. For more information, see the Printer
Driver Installation Guide.
● Can you print from a USB connection to another computer? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Via print server
● Can you print from the print server? If you can print from the print server, check the connection between
your computer and the print server.
Problems via the Print Server(P. 227)
● Disable security software and other resident software.
● Reinstall the printer driver in accordance with the Printer Driver Installation Guide.
● Can you print from other computers via the print server? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Troubleshooting
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