Canon ip3000-srm Simplified Service Manual
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Canon ip3000-srm Simplified Service Manual

Canon ip3000-srm Simplified Service Manual

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iP3000
SIMPLIFIED SERVICE MANUAL
1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. SERVICE MODE
5. EXTERNAL VIEW / PARTS LIST
6. TROUBLESHOOTING FLOWCHART
7. SPECIAL NOTES ON SERVICING IN ASIA
8. PRODUCT TECHNICAL INFORMATION
APPENDIX 1: SERVICE TEST PRINT
APPENDIX 2: EEPROM INFORMATION PRINT
QY8-13A0-000
Rev. 00
July 13, 2004
Canon Inc.
1

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Summary of Contents for Canon ip3000-srm

  • Page 1 4. SERVICE MODE 5. EXTERNAL VIEW / PARTS LIST 6. TROUBLESHOOTING FLOWCHART 7. SPECIAL NOTES ON SERVICING IN ASIA 8. PRODUCT TECHNICAL INFORMATION APPENDIX 1: SERVICE TEST PRINT APPENDIX 2: EEPROM INFORMATION PRINT QY8-13A0-000 Rev. 00 July 13, 2004 Canon Inc.

  • Page 2: Product List

    1. PRODUCT LIST 1-1. Main Units Product name Product code Sales territory Remarks Canon Bubble Jet Printer 9316A001AA Print head iP3000 Ink tanks 9316A002AA BCI-3eBK 9316A003AA LAM LVT BCI-6C 9316A004AA LAM HVT BCI-6M 9316A005AA BCI-6Y 9316A005AB 9316A008AA ASA HVT CD-R tray...

  • Page 3: Product Specifications

    2. PRODUCT SPECIFICATIONS 2-1. Printer Main Unit Specifications Type Desktop serial color bubble jet printer Paper feeding Auto sheet feed (ASF, cassette, automatic duplex printing, CD-R printing method Resolution 4,800 dpi x 1,200 dpi (Max.) Throughput Draft Standard (Target value) Black (Fine BK) 22 ppm 14.8 ppm...
  • Page 4 2-2. Product Life (1) Printer Specified number of print volume or the years of use, whichever comes first. - Print volume: 6,000 pages - Black: 2,400 pages (A4, 1,500 character pattern) - Color: 1,800 pages (A4, 7.5% duty per color pattern) 200 pages (A4, photo, borderless printing) 1,000 pages (4 x 6, photo, borderless printing) 600 pages (Postcard, photo, borderless printing)

  • Page 5: Error Display

    3. ERROR DISPLAY Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 3-1. Operator Call Error (LED Blinking in Orange) Error [Error code] Corrective action Remarks blinking 2 times No paper.
  • Page 6 (3-1. Operator Call Error (cont’d)) Error [Error code] Corrective action Remarks blinking 9 times The connected digital camera or After removing the cable between digital video camera does not the camera and the printer, press the support Camera Direct Printing. Resume/Cancel button, and [2001] re-connect the cable.

  • Page 7: Eeprom Error

    3-2. Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange) LED alternate Solution blinking in orange Error (Replacement of listed parts, which are likely and green to be faulty) 2 times Carriage error [5100] - Carriage unit (QM2-1250) - Timing slit strip film (QC1-4284) - Logic board ass'y (QM2-1520)
  • Page 8 3-3. Warnings (1) Printer (no LED indications) Displayed warning Remarks Low ink of 3eBK, 6C, 6M, or 6Y (at Status indication only. detection of no remaining raw ink) Print head temperature rise If the print head temperature is high when the access cover is opened, the warning is displayed*1.

  • Page 9: Service Mode

    4. SERVICE MODE Function Procedures Remarks Service test print See "Service mode operation Set a sheet of A4- , letter-, or larger-sized - Model name procedures" below. paper. - ROM version For print sample, see APPENDIX 1, SERVICE - USB serial number TEST PRINT, <Service Test Print Sample>.
  • Page 10 5) After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.) <Destination settings procedures> In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.

  • Page 11: External View / Parts List

    Parts for refurbishment are excluded from the above. Final Order Service parts can be ordered until an inquiry of final order (YFI) is made by Canon Inc. to each sales company at discontinuance of production. Stock Date From late July, 2004 Repair by Canon Inc.
  • Page 12 FIGURE 1 PRINTER & CASSETTE & PRINT HEAD...
  • Page 13 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 1 - 1 QM2-1390-000 1 CASSETTE UNIT QC1-4286-000 1 COVER, CASSETTE QL2-0605-000 1 CDR TRAY ASS'Y W/ CDR PRINTING QA4-1117-000 1 TRAY, CD SUB W/ CDR PRINTING QH2-2720-000 1 CORD, POWER 120V(LAM-LV) QH2-2725-000 1 CORD, POWER 100V-120V...
  • Page 14 FIGURE 2 AC ADAPTER...
  • Page 15 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 2 - 1 QK1-0780-000 1 AC ADAPTER: 100V-120V 50/60HZ US,CA,LAM LVT QK1-0781-000 1 AC ADAPTER: 220V-240V 50/60HZ EUR, GB, HK, EUM...
  • Page 16 FIGURE 3 OPERATION PANEL UNIT & UPPER COVER UNIT...
  • Page 17 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 3 - 1 QM2-1256-000 1 PAPER SUPPORT UNIT QC1-4261-000 1 EMBLEM, PIXMA QM2-1245-000 1 ACCESS COVER UNIT QC1-4464-000 1 COVER, MAIN CASE R QC1-4465-000 1 COVER, MAIN CASE L QM2-1382-000 1 SIDE COVER BASE R UNIT QM2-1383-000 1 SIDE COVER BASE L UNIT QC1-4468-000...
  • Page 18 FIGURE 4 BOTTOM CASE UNIT...
  • Page 19 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 4 - 1 QM2-1249-000 1 BOTTOM CASE UNIT...
  • Page 20 FIGURE 5 LOGIC BOARD...

  • Page 21: Logic Board Ass'y

    FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 5 - 1 QM2-1520-000 1 LOGIC BOARD ASS'Y...
  • Page 22 FIGURE 6 SHEET FEED UNIT...
  • Page 23 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 6 - 1 QM2-1220-000 1 SHEET FEED UNIT...
  • Page 24 FIGURE 7 INK ABSORBER...
  • Page 25 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 7 - 1 QC1-4864-000 1 ABSORBER, INK QC1-4222-000 1 ABSORBER, INK QC1-4263-000 1 ABSORBER, INK QC1-4223-000 1 ABSORBER, INK QC1-4224-000 1 ABSORBER, INK QC1-4264-000 1 ABSORBER, INK...
  • Page 26 FIGURE 8 CARRIAGE UNIT...

  • Page 27: Carriage Unit

    FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 8 - 1 QM2-1250-000 1 CARRIAGE UNIT...
  • Page 28 FIGURE 9 PURGE UNIT...

  • Page 29: Purge Unit

    FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 9 - 1 QM2-1252-000 1 PURGE UNIT...
  • Page 30 FIGURE 10 PLATEN UNIT...
  • Page 31 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. 10 - 1 QM2-1384-000 1 PLATEN UNIT QC1-4899-000 1 ABSORBER, INK QC1-4368-000 1 ABSORBER, INK...
  • Page 32 FIGURE & PART NUMBER DESCRIPTION REMARKS KEY NO. S - 1 XB1-2300-405 SCREW, MACH.BH, M3X4 XA9-1335-000 SCREW, TP, M3X12 XB6-7300-605 SCREW, MACHINE, WASHER HEAD, M3x6...

  • Page 33: Troubleshooting Flowchart

    6. TROUBLESHOOTING FLOWCHART 6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment) Refer to 4. SERVICE MODE Power ON in the for service mode details. service mode Service Call Error? Open access cover, and install print head Service Call Error? <Service test print check items>...
  • Page 34 *1: Refurbishment completion procedures: At end of refurbishment of normal printers, set the printer to the default shipment conditions (with the carriage locked in the home position, and the paper lifting plate in the raised position), following the steps below. Install the print head, and while pressing and holding the Power button, connect the AC plug.
  • Page 35 6-2. Print Head Troubleshooting Flowchart (print head operation confirmation) Connect to printer Nozzle check pattern printing Correct? Print head cleaning Nozzle check pattern printing Correct? Print head deep cleaning Nozzle check pattern printing Correct? Print head deep cleaning Nozzle check pattern printing Correct? Replace ink tanks Nozzle check pattern printing...
  • Page 36 7. SPECIAL NOTES ON SERVICING IN ASIA - Procedures for Transporting the Printer for Return after Repair, etc. - In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feeder unit is raised. Keep the print head and ink tanks installed in the carriage.
  • Page 37 Memo: If the print head must be removed from the printer and transported alone, perform the following: Install both the black and color ink tanks (to prevent the nozzles from drying). Attach the protective cap (used when the packing was opened) to the print head (to protect the print head face from damage due to shocks).
  • Page 38 8. PRODUCT TECHNICAL INFORMATION 8-1. FAQ (Problems specific to the iP3000 and corrective actions) No. Rank Function Phenomenon Condition Possible Call / Claim Corrective action Cause Print Margin (approx. 0.3mm) - Paper feeding from the cassette, - A margin appears on - In the printer driver, increase the results Photo Paper Plus Double Sided...
  • Page 39 (8-1. FAQ (Problems specific to the iP3000 and corrective actions) cont’d) No. Rank Function Phenomenon Condition Possible Call / Claim Corrective action Cause Print Soiling on paper in - Automatic duplex printing (Photo On the rib(s) inside the sheet feed Temporary operational solution: results automatic duplex printing...
  • Page 41 8-2. New Technologies (1) Multi-paper handling Paper feeding through the auto sheet feeder and the front cassette, automatic duplex printing, and CD-R / DVD-R direct printing is available as a standard feature. - Auto sheet feeder: Supports credit card size and sticker sheets as well as conventional paper types and sizes.

  • Page 42: Appendix 1: Service Test Print

    APPENDIX 1: SERVICE TEST PRINT <EEPROM information contents> On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.) <Print check items> On the service test print (sample below), confirm the following items: - Check 1, nozzle check pattern: Ink shall be ejected from all nozzles - Check 2, top of form accuracy:...

  • Page 43: Appendix 2: Eeprom Information Print

    APPENDIX 2: EEPROM INFORMATION PRINT <How to read EEPROM information print> Print sample: iPXXXX V1.02 IF(USB1=1 1284=0) D=004.5 ST=2004/05/27-18:30 ER(ER0=1000 ER1=5100 LPT=2004/06/03-09:09 PC(M=002 R=000 T=001 D=009 C=009) CLT(BK=2004/06/19-18:30 CL=2004/06/19-18:30) CH=00002 CT(BK1=040 BK2=020 C=109 M=012 Y=113) IS(BK1=1 BK2=0 C=1 M=1 Y=1) P_ON(S=00009) A_REG=1 M_REG=0 UR(A(BKoe)=+01 B(Coe)=-01 C(Moe)=+01 D(SCoe)=-01 E(SMoe)=+01 F(PBKoe)=+01 G(BKbi)=+01 H(CLbi)=+01 I(BK-CL)=+01 J(SCLbi)=+01 K(C-SC)=+01 L(M-SM)=+01)

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Ip3000

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