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Even when this message is displayed, you can continue printing by clicking
amount remaining in the toner cartridge cannot be displayed correctly.
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Problems resulting from the use of cartridges that are not Canon products are not covered under the
warranty.
Cannot Retrieve Printer Information
[Canon LBP Bidi Service] is not enabled on the computer.
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Set the state of bidirectional communication service (Canon LBP Bidi Service) to [Start].
[Canon LBP Bidi Service] is not enabled on the server.
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Set the state of bidirectional communication service (Canon LBP Bidi Service) on the server to [Start]. For
more information, contact your server administrator.
To Enable [Canon LBP Bidi Service]
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Display [Computer Management], and perform the following procedure. Select [Services and
Applications]
Check Printed Output
The paper size specified in the printer driver is different from the size of the paper actually loaded.
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Load paper of the specified size, and press the
Loading Paper in the Drawer(P. 32)
Loading Paper in the Multi-Purpose Tray(P. 35)
The job may not be printed normally.
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If you are doing 1-sided printing, you can click
results are not satisfactory, print the job again.
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If you are doing 2-sided printing, stop printing, and then print the job again.
Canceling Print Jobs(P. 49)
Check Printer
The toner cartridge is not set.
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Set the toner cartridge correctly.
How to Replace Toner Cartridges(P. 256)
There is paper from a paper jam left inside the machine.
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Thoroughly check for fragments of paper that may be left inside the machine. If you find any, remove
them. If the paper is difficult to remove, do not try to forcibly pull it out of the machine. Follow the
instructions in the manual to remove paper.
Troubleshooting
[Services]
Right-click [Canon LBP Bidi Service] and then click [Start].
(Paper) key on the machine.
to continue printing. If you continue printing and the
219
, though the
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Table of Contents
Troubleshooting
