When An Error Message Appears - Canon i-SENSYS LBP151dw User Manual

When an Error Message Appears

An error message appears in the Printer Status Window when there is a problem with print processing, when the
machine cannot communicate, or when some other problem prevents normal operation. See the following list for
more information about error messages.
Cannot Communicate with Printer
In a terminal connection environment, the machine is redirected and a setting problem prevents
communication.
● If the machine has been redirected in a terminal connection environment, such as a remote desktop
application or XenAPP (MetaFrame), there may be a problem with firewall or other settings that prevents
communication with the machine. Check the communication settings of the server and client. For details,
contact your network administrator.
Cannot Communicate with Server
Your computer is not connected to the print server.
● Make the proper connection between your computer and the print server.
The print server is not running.
● Start the print server.
The machine is not shared.
● Make the proper printer sharing settings. For more information, see the Printer Driver Installation Guide.
You lack user rights to connect to the print server.
● Ask the administrator of the print server to change your user rights.
[Network discovery] is not enabled. (Windows Vista/7/8/Server 2008/Server 2012)
● Enable [Network discovery].
Enabling [Network discovery](P. 316)
Cannot Establish Communication with the Cartridge
The toner cartridge is not installed correctly.
● Install the toner cartridge correctly.
How to Replace Toner Cartridges(P. 256)
The toner cartridge is damaged.
● Replace the toner cartridge with a new one.
How to Replace Toner Cartridges(P. 256)
Troubleshooting
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