Datalogic Matrix 120 Reference Manual page 130

9
Problem
Any Operating Mode:
the "TRIGGER"
correctly blinking but no result
is transmitted by the reader at
the end of the reading phase
collection.
Image not clear:
Reading:
the reader always transmits
the No Read Message
Serial Communication:
reader is not transmitting
anything to the host.
Serial Communication:
data transferred to the host
are incorrect, corrupted or
incomplete.
Configuration:
cannot access environment
parameters in
(Device>Settings>Settings
menu item is grey)
How do I obtain my reader
Serial Number?
118
TROUBLESHOOTING GUIDE
Suggestion

Check the Code Collection parameters on the Reading
LED is
Phase step and the Data Formatting parameters on the
Data Formatting step.

verify the Focus procedure and reading distance.

Run the Rapid Configuration procedure in chapter 1.

Position the reader as described in par. 3.3 and through
DL.CODE:

Tune the Acquisition Delay on Trigger, if the moving
code is out of the reader field of view;

Set the Continuous Operating Mode if no external
trigger source is available;

Tune the Image Setup to improve the code image
quality;

Check the parameter settings in the Code Setup
step: 2D Codes, 1D Codes, and Postal Codes;

View the full resolution code image to check the
printing or marking quality.

Is the serial cable wiring correct?

If using CBX, be sure the RS422 termination switch is
OFF.

Are the host serial port settings the same as the reader
serial port settings?

In DL.CODE Device menu > Settings > Settings > LED
Configuration,
configured to indicate Main Serial Port TX or Main
Serial Port RX.

Are the host serial port settings the same as the reader
serial port settings?

In the DL.CODEData Formatting step check the
settings of Header and Terminator String parameters.

In the DL.CODEData Formatting step, check the
various Message Field parameter settings.

Are you using the Installer - Expert User level? If not
change it in the Options>Change User menu.
DL.CODE

The reader Serial Number consists of 9 characters: one
letter, 2 numbers, another letter followed by 5 numbers.

The reader Serial Number is printed on a label that is
affixed on the bottom case near the reading window.

The Serial Number is also visible from the DL.CODE
Device List Area.
MATRIX 120™ REFERENCE MANUAL
the COM LED Function can be