Ricoh SP 320SFN User Manual page 308

10. Troubleshooting
When other problems occur
The table below describes how to troubleshoot problems that do not produce an error code.
Problem
Cannot send faxes.
Cannot receive faxes.
Cannot receive faxes even when
sending them is possible.
Cannot print received faxes.
Faxes you sent appear spotty or
dirty when received.
A fax you sent appears blank when
received.
The background of received images
is dirty, or images from the rear side
of the originals are visible.
Dial fails when trying to send faxes.
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• See the solutions provided for errors 1XXX32 to 1XXX84
in the above table.
• The machine cannot accept a new fax job because there
are 5 unsent faxes in memory already. Wait until any of
those faxes is transmitted completely, or use the [Delete
Standby File] function to delete unnecessary faxes. For
details, see page 184 "Fax Features Settings".
See the solutions provided for errors 2XXX32 to 2XXX84 in the
above table.
• A print cartridge is empty. Replace the print cartridge.
See page 259 "Replacing the Print Cartridge".
• The paper tray is empty. Load paper in the paper tray.
See page 36 "Loading Paper".
• If fax reception mode is FAX/TEL Manual mode, you
must receive the fax manually. See page 164 "Receiving
a Fax".
• The paper tray is empty. Load paper in the paper tray.
See page 36 "Loading Paper".
• The paper tray does not contain paper of the right size.
Load paper of the right size in the paper tray.
• The exposure glass or ADF is dirty. See page 259
"Maintaining the Machine".
• Before placing originals on the exposure glass, make
sure that ink or correction fluid is dry.
The original was placed upside down. Place the original in the
correct orientation. See page 65 "Placing Originals".
Image density is too high. Adjust the image density.
See the solutions provided for errors 1XXX22 to 1XXX23 in the
above table.
Solution