Touch Panel Controller (Tpc); Trouble Establishing Communication With Projector; Blank Screen, No Display Of Image; Inaccurate Display Colors - Christie D4K35 Setup Manual

7.7

Touch Panel Controller (TPC)

• If the TPC does not appear, restart the projector.
• If the TPC display is blank, ensure the TPC is on by opening the flap at the back of the TPC and verify the
grey button in the bottom left corner is ON.
• If the button taps on are misinterpreted, the TPC screen may need recalibrating. Tap Menu > Administrator
Setup > Preferences. Tap Calibrate Screen and follow the instructions on the screen.
7.8

Trouble Establishing Communication with Projector

Verify all input devices have the same subnet mask and unique IP addresses.
7.9

Blank Screen, No Display of Image

• Ensure the lens cap is not on either end of the lens.
• Ensure the lamp is ON.
• Confirm all power connections are OK.
• Ensure the douser is OPEN by verifying the state of the douser on Main panel as well as the state of the
douser switch at the back of the projector in the top, left corner.
• Ensure any test pattern other than the full black test pattern displays properly.
• Verify the correct display file is selected?
• For all connections, verify the correct port is used

7.10 Inaccurate Display Colors

• Adjust the color, tint, color space, and color temperature settings of your input source. Tap Menu > Channel
Setup. Tap Config 1 in the left pane and verify the correct value is selected in the PCF list. Tap Config 2 in
the left pane and verify the correct value is selected in the Color Space field..

7.11 Display is Not Rectangular

• Verify the projector is level and the lens surface and screen are parallel to one another.
• Adjust the vertical offset of the lens mount with the vertical offset knob or ILS.
• Check that the anamorphic lens is straight. Rotate to orient the aperture correctly.
• Tap Menu > Advanced Setup > Screen File Setup and verify the settings for the screen file are correct.

7.12 Display is Noisy

• Adjust the input source pixel tracking, phase, and filter.
• Verify the video input is terminated (75 ohms). If the device is the last device in a linked series, verify the
video input is terminated at the last input source.
• Verify the cables connecting the input device to the projector meet the minimum requirements.
• Add signal amplification or conditioning if the distance between the input device and the projector exceeds
25 feet.
D4K35 Setup Guide
020-100855-02 Rev. 1 (09-2014)
Section 7: Troubleshooting
7-3