Appendix D: Troubleshooting - Zoom X3 User Manual

Appendix D:
Troubleshooting
The following are some problems you may experience and some
possible solutions to remedy the situation.
Problem
My X3 or X4's ADSL light continually blinks and does not stay
solidly lit.
Solution
There are several issues that could cause this problem. Check these
items:
•
Ensure that the phone cord is firmly plugged into the wall jack
and the LINE jack on the back of the X3 or X4.
•
Verify that the jack the phone cord is connected to is enabled
for ADSL service. Unless your service provider has enabled it,
you cannot use a standard telephone jack for ADSL service.
•
Your phone cord may be defective. Replace the phone cord
with a known good one.
•
You have installed phone filters on all the phones and fax
machines using the same ADSL line as the X3 or X4. These
devices can produce noise and interfere with your ADSL
connection.
Problem
My X3 or X4's ADSL light is solidly lit, but I cannot connect to
the Internet.
Solution
There are several issues that could cause this problem. Check these
items:
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