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Zoom ADSL X3 User Manual

Zoom router user's guide
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  • Page 1 ADSL X3 R ’ S...
  • Page 2 NOTICE NOTICE NOTICE NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect...

  • Page 3: Table Of Contents

    ...4 VERVIEW ...5 NSTALLATION NSTRUCTIONS X3 ... 7 NSTALLING THE X3 S ... 25 EMOVING THE OFTWARE ... 26 NIVERSAL LUG AND ... 26 ... 27 TATUS ONITORING ? ... 27 ONITOR TATUS ... 28 ONITORING YSTEM TATUS ADSL S ...

  • Page 4: Overview

    Overview The X3 is an ADSL modem and a gateway/router all contained in one device. The ADSL modem gives you a connection to the Internet through your Internet service provider. The gateway/router provides an interface between the Internet and your own local network. It also includes an advanced firewall, which allows you to control Internet access from your local network, and which protects your local network from unwanted Internet traffic.

  • Page 5: Installation Instructions

    To do this, you need to sign up with an ADSL service provider. (Your service provider may refer to “ADSL service” as “DSL service.”) Package Contents Your package contains the items shown below: Zoom ADSL X3 Modem Ethernet Cable Phone Cord Chapter 1: Installation Instructions...
  • Page 6 The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, please contact Zoom Customer Support or your retailer or distributor. In addition, the package may include: Phone-jack adapter to adapt the phone cord to a particular...

  • Page 7: Installing The Removing The X3 Software

    Installing the X3 Installing the X3 involves four steps: Installing the Software, Installing the Hardware, Configuring Your Web Browser, and Establishing Communication. Step 1: Installing the Software Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, or your are connecting the X3 directly to a hub or network device, skip this section and begin with the next one, Installing the Hardware on page 8.
  • Page 8 4 4 4 4 Click Installation Wizard. 5 5 5 5 Click ADSL X3 Modem to start the software installation, then click Next when prompted. 6 6 6 6 When the installation is complete, click Finish, then click Exit. 7 7 7 7 Close any applications that may be open, then remove the CD from the CD-ROM drive.
  • Page 9 The modem’s ETHERNET connector is at the back of the modem. 3 3 3 3 Plug the included X3 power cube into a power strip or wall outlet, and then into the modem’s power (PWR) jack. Important! Only use the power cube shipped with the X3. Other power cubes may damage your hardware.
  • Page 10 For each filter, plug the phone or fax machine’s cord into the filter’s PHONE end and plug the filter’s LINE end into the wall jack. Congratulations! You have installed the hardware. Now, continue with the next section, Configuring Your Web Browser. ADSL X3 User's Guide...
  • Page 11 Step 3: Configuring Your Web Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, your browser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly. See Macintosh TCP/IP Settings on page 49 or Linux TCP/IP Settings on page 51 for instructions on how to do this.
  • Page 12 Internet Options icon. If this icon does not appear, double-click the Network and Internet Options icon and then double-click the Internet Options icon. 2 2 2 2 On the Internet Properties dialog box, select the Connections tab, then click the Setup button. ADSL X3 User's Guide...
  • Page 13 3 3 3 3 The setup process will proceed differently, depending on your operating system. The following table details the process for your Windows computer. Windows XP On the Welcome to the New Connection Wizard dialog box, click Next. (If you see a Location Information dialog box, click Cancel and then when asked if you are sure...
  • Page 14 When you click the triangle, more options appear below Advanced. 4 4 4 4 Select Direct connection to the Internet, then click OK. Congratulations! You have configured Netscape Navigator. Now, continue with the next section, Establishing Communication. ADSL X3 User's Guide...
  • Page 15 Step 4: Establishing Communication You must set up the X3 so that it can communicate with your Internet service provider. To do this, you must use the Zoom Configuration Manager. 1 1 1 1 Log in to the Zoom Configuration Manager:...
  • Page 16 2 2 2 2 The Zoom Configuration Manager opens and displays its Basic Setup page. Use this Web page to configure the modem so it can connect with your Internet service provider. You can configure the X3 manually or you can have the modem automatically configure itself.
  • Page 17 ! Select AUTOMATICALLY if neither of the special circumstances mentioned above fits your situation. When this option is selected, the screen changes to show automatic configuration options. Do the following: a a a a Select the Enable option button, then click Save Changes.
  • Page 18 Autodetect page and notice that the Encapsulation setting has changed from bold to regular text. (These are NOT the same User Name and Password you that you used earlier to open the Zoom Configuration Manager.) Tip: If you do not know your Login Name and Password, contact your service provider and tell them that you misplaced the information.
  • Page 19 5 5 5 5 On the Autodetect page, click Write Settings to Flash. 6 6 6 6 Verify that your Internet connection is working. Open your Web browser (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. If you connect successfully, your installation is complete and you are ready to browse the Web! Congratulations! You have completed all you need to do to...
  • Page 20 The auto configuration process was unable to find your settings. Manually configuring the modem requires that you log in to the Zoom Configuration Manager and enter information on its Basic Setup page. (If you need help logging in, see page 15.) 1 1 1 1 On the Basic Setup page, ensure that the MANUAL option button is selected.
  • Page 21 User ID or User Name (usually your email address or the characters preceding the @ sign in your email address) and a Password. (These are NOT the same User Name and Password you that you used earlier to open the Zoom Configuration Manager.) Tip:...
  • Page 22 If you did not connect and were using settings from the ADSL Internet Settings Tables, return to the tables and find the next most frequently used settings—those labeled (2) if you just entered (1), or (3) if you just entered (2), and repeat steps 3–7 above. ADSL X3 User's Guide...
  • Page 23 IP addressing should change this setting. 1 1 1 1 Click the Advanced Setup icon at the top of any page in the Zoom Configuration Manager to open the Advanced Setup page. 2 2 2 2 Click the WAN Configuration button, located in the Configuration group.
  • Page 24 DNS server address, enter it. 4 4 4 4 Click Save Changes on the WAN Configuration page. 5 5 5 5 You are redirected automatically to the Basic Setup page. Click Write Settings to Flash. at the ADSL X3 User's Guide...
  • Page 25 X3. 1 1 1 1 From your Windows desktop, click the Start button, point to Programs, then point to Zoom ADSL Modem, then select Uninstall X3 ADSL Modem. 2 2 2 2 When prompted to confirm your choice, click Yes.

  • Page 26: Universal Plug And Play

    SmartFacts Tip: From time to time, Zoom may release improved firmware. This is also available at www.zoom.com , along with upgrade instructions. We recommend that you check our Web site periodically for updates. Call our support office in the United States at (561) 241-7170 or in the United Kingdom at 44 (0)1276 704440.

  • Page 27: Status Monitoring

    Most users can skip this chapter, as it is primarily for advanced users and for those who are instructed by their Internet service provider or Zoom Technical Support to verify settings, usually for troubleshooting. If you are using an access point or a network hub, you can monitor your X3 from any of the computers that are connected to the access point or hub.
  • Page 28 Monitoring System Status If you want to check the overall system status, click the System Status icon at the top of any page in the Zoom Configuration Manager. (If you forgot how to log in to the Zoom Configuration Manager, see page 15.)

  • Page 29: Monitoring System Status

    If you want to check the status of your ADSL connection, click the ADSL Status icon at the top of the Zoom Configuration Manager. (If you forgot how to log in to the Zoom Configuration Manager, see page 15.) The ADSL Status page provides information about your ADSL connection.

  • Page 30: Advanced Setup Options

    Using IP Filters on page 42 for more information. Using IP Filters Using IP Filters Advanced Setup Advanced Setup Advanced Setup How To How To How To Changing Changing Changing Changing Your Changing Your Changing Your Changing Changing Changing ADSL X3 User’s Guide...

  • Page 31: Options

    Advanced Setup page. To access this page, click the Advanced Setup icon at the top of any page in the Zoom Configuration Manager. (If you forgot how to log in to the Zoom Configuration Manager, see page 15.)

  • Page 32: Configuration Buttons

    Internet locations. You can also block or allow incoming access to computers on your LAN. This page displays the current filters and lets you edit and add filters. Table continues on the next page… ADSL X3 User’s Guide...
  • Page 33 This button… Opens a page that lets you… DHCP Specify Dynamic Host Configuration Protocol (DHCP) settings to enable network administrators to centrally manage the assignment and distribution of IP information to computers on a network. When you enable DHCP on a network, you allow a device (such as your X3’s router or a router located with your Internet service provider) to assign temporary IP addresses to your...
  • Page 34 IPoA Status Configure an Internet Protocol over ATM (IPoA) interface on the ADSL/Ethernet router. An IPoA interface can be used to exchange IP packets over the ATM network, without using an underlying Ethernet over ATM (EOA) connection. ADSL X3 User’s Guide...
  • Page 35 The buttons in the Administration group are typically used for administrative tasks, such as diagnostic testing, upgrading firmware, changing your Zoom Configuration Manager password, etc. The following table lists each button in the Administration group and gives a brief description of the settings you can specify.

  • Page 36: Ettings

    For more information about changing your WAN Configuration settings, click the Help icon at the top of the screen while you are on this page. This opens the online help and displays a topic containing detailed information about the WAN Configuration page. ADSL X3 User’s Guide...

  • Page 37: Settings

    Changing Your Firewall Settings Use the Firewall Configuration page to change the X3’s firewall settings. To open this page, click the Firewall button in the Configuration section of the Advanced Setup page. When you install the X3, a firewall is automatically established to offer your computer protection as you use the Internet.

  • Page 38: Passwords

    User Configuration button, located in the Administration group on the Advanced Setup page. When you installed the X3 and tried to open the Zoom Configuration Manager, you were prompted for a User Name and Password in order to gain access. (The default name and password were supplied to you on page 15.)

  • Page 39: Onfiguration

    7 7 7 7 Click Write Settings to Flash. In addition, you can also create additional logins (that is, user names and passwords) with varying degrees of access to the Zoom Configuration Manager. For more information about managing logins, click the Help icon at the top of the screen while you are on the User Configuration page.
  • Page 40 For more information about backing up and restoring your customized settings, click the Help icon at the top of the screen while you are on the Backup/Restore Config page. This opens the online help and displays a topic containing detailed information about this process. ADSL X3 User’s Guide...
  • Page 41 1 1 1 1 Log into the Zoom Configuration Manager and click the Advanced Setup icon to open the Advanced Setup page. (See page 15 if you need help logging in.) 2 2 2 2 In the Administration section, click the Reboot button.

  • Page 42: Resetting Default Settings Using Ip Filters

    For more information about setting up IP filters, click the Help icon at the top of the screen while you are on the IP Filter Configuration page. This opens the online help and displays a topic containing detailed information about this process. ADSL X3 User’s Guide...

  • Page 43: Settings Tables

    We post updated tables on our Web site. If your country is not listed in the tables below, please consult www.zoom.com Note to USA customers If your ADSL service provider is not shown below, first use the settings for Service Provider Not Shown at the bottom of the table.
  • Page 44 1483 Bridged IP LLC SNAP 1483 Bridged IP LLC SNAP PPPoA VC-MUX PPPoE LLC PPPoA VC-MUX PPPoA VC-MUX PPPoE LLC PPPoE LLC PPPoE LLC 1483 Bridged IP LLC 1483 Routed IP LLC 1483 Bridged IP LLC 1483 Routed IP LLC ADSL X3 User’s Guide...
  • Page 45 Table B (Continued): Countries Other Than The USA Service Provider VPI VCI Encapsulation Spain-Albura, Tiscali Spain-Colt Telecom, Ola Internet Spain-EresMas, Retevision Spain-Telefonica (1) Spain-Telefonica (2), Terra Spain-Wanadoo (1) Spain-Wanadoo (2) Spain-Wanadoo (3) Sweden-Telenordia Sweden-Telia Switzerland Turkey(1) Turkey(2) UK (1) UK (2) Venezuela-CANTV Vietnam Appendix A: ADSL Internet Settings Tables...

  • Page 46: Panels

    Note: If the light fails to switch from blinking to steady after a minute or two, check with your ADSL provider that the ADSL connection is activated, or refer to Appendix D: Troubleshooting on page 55. Lights when the X3 is plugged into a power source. ADSL X3 User’s Guide...
  • Page 47 The back panel of the X3 looks like this: The following table describes each item on the panel. Port Description ADSL Jack to connect the modem to the ADSL telephone wall jack. PHONE Jack to connect a phone to the modem. RESET Button to reset the modem to its system default settings (necessary if communication link is lost).

  • Page 48: Settings

    If you are using Macintosh, see Macintosh TCP/IP Settings on page 49. If you are using Linux, see Linux TCP/IP Settings on page 51. If you are using Windows, see Windows TCP/IP Settings on page 52. ADSL X3 User’s Guide...

  • Page 49: Mac Os X

    Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the instructions below. Otherwise, go to page 50. Mac OS X 1 1 1 1 From the Dock, choose System Preferences and then Network to display the Network pane.
  • Page 50 4 4 4 4 Close the TCP/IP Window. You will be asked if you want to save the changes. Click Save. Once you have verified the settings, return to Configuring Your Web Browser on page 11. ADSL X3 User’s Guide...
  • Page 51 Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation. Once you have followed the instructions for your Linux system, return to Configuring Your Web Browser on page 11. Note: If you have more than one network card installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, and so...
  • Page 52 IP address and Use the following DNS server addresses are selected. The IP address, Subnet mask, Default gateway, and Preferred DNS server settings should match those given to you by your Internet provider when you arranged for a static IP address. ADSL X3 User’s Guide...

  • Page 53: Windows 2000

    Windows 2000 1 1 1 1 Open the Internet Protocol (TCP/IP) Properties dialog box. a a a a From the desktop, click the Start button, point to Settings, then Network and Dial-up Connections. b b b b Right-click the Local Area Connection icon, and select Properties.
  • Page 54 Enable DNS is selected and that something appears in the Host box. (If not, enter any name, word, or combination of letters and numbers.) Ensure that the DNS Server Search Order box contains 10.0.0.2. ADSL X3 User’s Guide...

  • Page 55: Troubleshooting

    ADSL Username and Password correctly. (Note that this is NOT the username and password you used to log into the Zoom Configuration Manager on page 15.) ! If you had the modem automatically configure its settings, open the Basic Setup page, ensure that MANUAL is selected, then select 7 from the Virtual Circuit drop-down list.
  • Page 56 You have installed phone filters on all the phones and fax machines using the same ADSL line as the X3. These devices can produce noise and interfere with your ADSL connection. ADSL X3 User's Guide...
  • Page 57 I cannot log into the Zoom Configuration Manager. I have typed http://10.0.0.2 in my Web browser (or I have double- clicked the Zoom icon on my desktop, if it appears), but I am not prompted for a User Name and Password.

  • Page 58: Nformation

    This equipment generates, uses and can radiate radio frequency and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. ADSL X3 User's Guide...

  • Page 59: European Declaration Of Conformity

    However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 60 3364-A 27333 ©2004...

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