Xerox WorkCentre 6515 User Manual page 217

Symptom
White line or lines running
through all colors.
Slanted printing.
Blotchy or mottled images.
Spots or lines appear at regular
intervals on the prints.
Probable Causes Solutions
Paper or debris is
• Remove the paper or debris from the printer.
dragging the bottom
• For assistance, go to the Xerox
of the transfer belt.
The paper guides in Reset the paper tray guides. For details, refer to
the trays are not set Paper
correctly.
The paper is too light Choose a different paper type at the control panel, in the
or too thin. application, and in the print driver.
The paper is damp. Replace the paper.
The humidity is too Reduce the humidity in the room or move the printer to a
high. new location.
One or more of the
1. Print the Repeating Defects pages.
components in the
paper path is
marking the paper.
2. To determine the cause, measure the distance
• 28 mm (1.1 in.) - Drum Cartridge
• 52 mm (2.1 in.) - Drum Cartridge
• 94 mm (3.7 in.) - Drum Cartridge
• 56.5 mm (2.2 in.) - Transfer Roller
• 63 mm (2.5 in.) - Fuser
• 67 mm (2.6 in.) - Fuser
3. If the repeating defects match one of the Drum
4. If the distance matches the fuser or transfer roller, call
Xerox
®
www.xerox.com/office/WC6515support.
on page 72.
At the control panel, touch Device > Support >
Support Pages > Repeating Defects.
between the print defects.
Cartridge distances, replace the one for the affected
color.
for service.
WorkCentre 6515 Color Multifunction Printer
®
Troubleshooting
Support website at
®
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217
User Guide