Xerox WorkCentre 6515 User Manual page 215

Symptom
Only one color is faded.
Color around the edge of
printing is incorrect.
Stray black dots or white areas
(dropouts).
• Vertical black or color
streaks or multiple colored
streaks or lines.
• Streaks in only one color.
Probable Causes Solutions
Toner cartridge is Check the condition of the toner cartridge and replace it if
empty or damaged. necessary.
The color registration Adjust the color registration. For details, refer to
is incorrect. Registration
The paper is outside Replace the paper with a recommended size and type,
the recommended and confirm that your control panel and print driver
specification range. settings are correct. For details, refer to
on page 68.
There is debris on the Wipe the feed rollers with a clean damp cloth to remove
rollers. debris from the rollers.
Note:
of the transfer belt. Fingerprints can cause print-quality
issues.
The toner cartridges Ensure that the toner cartridges meet specifications and
are not Xerox toner replace them if necessary. For details, refer to
®
cartridges. Consumables
The toner cartridges Ensure that the toner cartridges meet specifications and
are not Xerox toner replace them if necessary. For details, refer to
®
cartridges. Consumables
Debris in the printer Remove any debris or paper scraps from the paper path
is dragging against under the rear cover.
the toner before it is
fused.
There is a problem Check the toner cartridge for damage and replace if
with the toner necessary. For assistance, go to the Xerox
cartridge for that website at
color.
Xerox
®
on page 176.
Do not touch the transfer roller or the exposed end
on page 182.
on page 182.
www.xerox.com/office/WC6515support.
WorkCentre 6515 Color Multifunction Printer
®
Troubleshooting
Color
Supported Paper
Support
®
215
User Guide