Ucd (Universal Call Distribution) - Siemens HiPath 3000 Operating Instruction

Step by Step
> <
Service?
> <
UCD Menu?
> <
* 401=Log on?
> <
Service?
> <
UCD Menu?
> <
#401=Log off?

UCD (Universal Call Distribution)

This function enables calls to be distributed in a team.
An incoming call is always delivered to the team
member who has been idle longest. Team members
can also work in separate rooms, for example, on the
company's premises and at a teleworking station. The
teams (call distribution groups) and team members are
set up by the service engineer.
Logging on/off
You must log on and off at the system when you start/
finish work.
Register
c or d Press and hold the Talk key or press and hold the
Speakerphone key.
Open the system menu.
Menu
[
Select the menu item and confirm.
[
Select the menu item and confirm.
[
Select the menu item and confirm.
o
Enter your identifier number (assigned by the service
engineer).
a Press the On-hook key to end the operation.
Logging off
c or d Press and hold the Talk key or press and hold the
Speakerphone key.
Open the system menu.
Menu
[
Select the menu item and confirm.
[
Select the menu item and confirm.
[
Select the menu item and confirm.
a Press the On-hook key to end the operation.
Group functions
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