Consultation - Siemens HiPath 3000 Operating Instruction

Conducting calls – the basic functions
Step by Step
> <
Service?
> <
More features?
> <
#58=View callbacks?
> <
Delete?
34
Deleting a callback request
c or d Press and hold the Talk or Speakerphone key.
Open the system menu.
Menu
[
Select the menu item and confirm.
[
Select the menu item and confirm.
[
Select the menu item and confirm.
> <
Select the entry.
Open the additional menu.
Mnu
[
Select the menu item and confirm.
a Press the On-hook key to end the operation.

Consultation

You interrupt your call to consult with a user (including
external users) and then resume the original call.
p
You are conducting a call.
Activating and conducting an enquiry/consultation
call
Activate enquiry. The current call is placed "on hold", so
Enquiry
that the first user waits.
o
Enter the phone number for the consultation call.
p
The number is dialled. The user answers. The
consultation starts.
The second user is busy or does not answer
Press the display key to cancel the consultation. You are
reconnected with the first partner.
During the consultation you can
book a callback  page 33,
•
activate call waiting  page 74,
•
busy override  page 77 or
•
• press the menu key to send a callback or message
to the second partner.