Ink Smears on First Printed Side of Duplex Print
Step
Question and Actions
1
Clean the paper release blade.
2
Inspect the duplex paper path for obstruction, contamination, debris, or damage.
3
Run
Clean Print
4
Verify the paper preheater temperature using diagnostics.
5
If necessary, replace the paper preheater.
Service Manual
0388-73
Smears.
Preheater temperature is too high.
5-19