Smudges or Smears
Step
Question and Actions
1
Under the exit cover, lift the green guide, carefully wipe the plastic paper release blade
with a lint-free cloth, then close the exit cover.
2
At the printer's front panel, select Troubleshooting, select
select
Remove Print
The printer will clean the ink from the preheater and exit rollers by running several
sheets of paper through the printer.
3
Repeat Step 2 up to 3 times if the smears still appear.
4
If the problem continues, verify that a supported paper type is being used. At the
printer's front panel, select Information, select
Tips
Page, then press the OK button.
5
If the problem continues, open the side door on the right panel, remove the orange
maintenance kit, wipe the clear plastic wiper blade with a lint-free cloth, reinstall the
maintenance kit, then close the side door.
Service Manual
Smudges or smears appear on the page.
Smears, then press the OK button.
Print Quality
Information
Pages, select
Problems,
Paper
5-5