Smudges Or Smears - Xerox 8860DN - Phaser Color Solid Ink Printer User Manual

User guide
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Smudges or Smears

Possible Cause
Smudges or smears appear
on the page.
Note:
Smudges or smears may appear if you print on side two of pre-printed paper, but do not select
2nd Side as the paper type. Select the
See also:
Manual 2-Sided Printing
Cleaning the Maintenance Kit Wiper Blade
To prevent smudges or smears from appearing on the page:
1.
Verify that the paper you are using is the correct type for the
printer and is properly loaded in the tray. For information on
supported paper types and weights, print the Paper Tips page:
a.
On the control panel, select
the OK button.
Information Pages
b.
Select
Paper Tips Page
c.
Select
2.
If the problem continues, run cleaning pages through the printer:
a.
On the control panel, select
press the OK button.
Print Quality Problems
b.
Select
OK button.
Remove Print Smears
c.
Select
OK button. The printer cleans the ink from the rollers by
running several sheets of paper through the printer. Repeat
Step 2 up to three times if the smears continue to appear.
3.
If the problem continues:
a.
Open the door on the right side of the printer and remove the
maintenance kit.
b.
Wipe the plastic wiper blade with a lint-free cloth.
c.
Replace the maintenance kit and close the door.
2nd Side
option on the control panel and in the printer driver
on page 3-29
on page 5-12
Phaser® 8560/8860 Printer
4-7
Solving Print-Quality Problems
Solution
Information
, and then press
, and then press the OK button.
, and then press the OK button.
Troubleshooting
, and then
, and then press the
, and then press the
.

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