E1000056; E1000058 - HP XP User Manual

Explanation
Failed to acquire S-VOL information or to set the pair information.
Recommended action
An error occurred when an operation command was given to the disk array system.
See "About errors attributable to disk array systems" (page

E1000056

Message
Function DF_GetPairInformation failed. Error:[Error code]
Explanation
SnapShot pair information cannot be acquired.
Recommended action
(1) An error occurred in API of the storage management software.
For the action to deal with the occurred error code, ask the storage maintenance personnel
to check the output API return code of the storage management software.
(2) An error occurred when an operation command was given to the disk array system.
See "About errors attributable to disk array systems" (page
(3) If the problem has not been solved, contact Hewlett Packard Enterprise Support Center.

E1000058

Message
Failed to connect to device IP:[IP address], Error:[Error code]
Explanation
Cannot connect to the disk array system corresponding to the IP address specified in the setup
file.
Recommended action
(1) Perform the following using Storage Management Software:
◦
1) Confirm the IP address of the disk array system, and set the IP address of a proper
disk array system to the setup file (See Subsection 3.2.1).
◦
2) When you use the Account Authentication function, confirm that Storage Administrator
(View and Modify) authority is assigned to a user account, and assign it if not.
◦
3) Confirm the valid/invalid setting of the Password Protection function. If it is valid,
change it to invalid.
(2) Confirm that the LAN cables are connected properly.
(3) Delete utlprm.inf, utlprm2.inf, and utlprm3.inf, from the installation folder of VSS Provider,
and re-register the disk array system using the GUI tool.
(4) An error occurred when an operation command was given to the disk array system.
See "About errors attributable to disk array systems" (page
84 Troubleshooting
133).
133).
133).