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Operational restrictions and points of consideration
The following table lists the concerning restrictions and points of consideration related to operation
when using VSS Provider.
Item
(Missing number)
Multiple instances of the VSS Provider
Multiple instances of the GUI tools tools on one server are not supported.
Unregistering a disk array system
To unregister a disk array system registered by the Add Storage function of the GUI tool, remove
the IP address and the serial number from the setup file.
Number of user accounts that can be registered for a disk array system
Use the Add Storage function of the GUI tool to register user accounts.
Only one account can be registered for a disk array system.
To change a user account, you must re-register the disk array system using the Add Storage
function and specify a new user name and a password.
Changing the configuration file or the maintenance configuration file
The VSS HW provider GUI will need to be restarted when a change to the configuration file or
the maintenance configuration file are made while they are in use.
Restarting a server during a backup
When the server reboots during a backup, depending on the backup software and the timing of
a server reboot, the pair state will be PSUS or PAIR after resynchronization is completed.
When a pair status is suspended, perform the confirmation and recover steps outlined in
"Confirmation and support after a recovery" (page
Log collection during problem occurrence
Because a log may wrap, collect a log and save it during the problem occurrence.
See
"Information collected during problem occurrence" (page 137)
Parallel backup of multiple data on the same volume
When performing a parallel backup of multiple data located on the same volume, the following
operational restrictions exist.
Backup with Business Copy — Unsupported
Backup with Snapshot — No restrictions
30
Environmental Prerequisites
Description
(Missing number)
135).
for the log to collect.
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