Chapter 6 Maintenance And Repair; Periodic Maintenance; Pesa Customer Service; Repair - PESA Cougar 3 User Manual

3gbps compatible digital video routing switcher
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6.1
P
M
ERIODIC
AINTENANCE
No periodic maintenance is required.
6.2
PESA C
USTOMER
If you are experiencing any difficulty with your Cougar3 router system, please contact PESA's
Customer Service Department. Skilled technicians are available to assist you 24 hours a day, every day
of the year.
6.3
R
EPAIR
Before attempting to repair this equipment, please consult your warranty documents and PESA's
Customer Service Department. Unauthorized repairs may void your warranty.
PC boards in this equipment contain Surface Mount Technology (SMT)
components. Special tools and skills are required to replace these
components without causing damage to adjacent areas.
Failure to consult with Customer Service before attempting to repair these
boards may void your warranty.
6.4
R
EPLACEMENT
Only parts of the highest quality are used in the design and manufacture of this equipment. If the
inherent stability and reliability are to be maintained, replacement parts must be of the same high
quality. Please consult our Customer Service Department before installing any parts not purchased from
PESA.
6.5
F
S
ACTORY
ERVICE
Before returning any equipment to PESA for service or repair, please contact our Customer Service
Department for an RMA number.
Proprietary Information of PESA

Chapter 6 Maintenance and Repair

S
ERVICE
P
ARTS
C
3 V
OUGAR

Publication 81-9059-0660-0, Rev. B

R
IDEO
OUTER

March 2011

6-1

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