Guarantee Conditions - Atmos C15E Instruction Manual

1. If adhered to the product's use, operation and maintenance as described in the instruction manual,
we guarantee that the product will maintain the characteristics as stipulated by the correspond-
ing technical standards and terms for the duration of a guarantee period – of 24 months after the
product's acquisition by the user, a maximum of 32 months after the manufacturer sells it to the
sales representative. If the boiler is installed with a TV 60°C thermoregulatory valve or with a
Laddomat 21 in combination with the accumulation storage tanks (see attached schematics), the
guarantee period for the boiler drum is extended from 24 to 36 months. The guarantee period for
other parts remains unaffected.
2. If a defect not caused by the user, appears on the product during the guarantee period, the defect
will be repaired free of charge.
3. The guarantee period is extended by the period of time for which has the product been under re-
pair.
4. A claim to provide a guarantee period repair shall be made by the customer at the service com-
pany.
5. The guarantee claim is justified only in cases where the boiler installation was carried out by a
person trained by the manufacturer and in compliance with valid standards and the instruction
manual. A necessary condition for justifying a guarantee claim is possession of a legible and com-
plete record identifying the company who installed the boiler. If the installation was not carried
out in a professional manner, the subsequent costs are borne by the company that carried out the
installation.
6. The purchaser was familiarised with the use and operation of the product – in a provable way.
7. A claim to provide an after-guarantee period repair shall be made by the customer at the service
company, too. In this case, the customer bears the repair costs.
8. The user is obliged to adhere to instructions from the operation and maintenance manual. If the
operation and maintenance manual is not adhered to, in cases of negligent or unprofessional han-
dling, or burning prohibited substances, the guarantee expires and the repair costs are borne by
the customer.
9. Boiler installation and operation must be in compliance with the instruction manual where the
outgoing water temperature is in the 80 - 90° range and the temperature of water returning to
boiler at least 65°C in all its operation modes.
10. There is an obligation to have the boiler inspection carried out including its controls settings,
structural elements and extraction system by an expert company at least once a year – confirmed
in a warranty card
For boilers designated for the Czech Republic, Poland, Russia, Romania, Lithuania, Latvia and
Hungary no guarantee conditions or insurance policies from outside these countries apply.
Guarantee and post-guarantee period repairs are carried out by:
- company representing ATMOS in the particular country for the particular region
- installation company that carried out the installation
- Jaroslav Cankař a syn ATMOS, Velenského 487, 294 21 Bělá pod Bezdězem,
Czech Republic, Telephone. +420 326 701 404
36-GB
Instruction manual - GB

GUARANTEE CONDITIONS

Hot-water boiler
www.atmos.cz