Incoming Calls With Precedence - Avaya 1120E User Manual

4. Press the Select soft key to select the desired precedence.
5. Press the Send soft key to initiate the call.

Incoming calls with precedence

Four types of incoming calls with precedence can be displayed.
1. Precedence call without subject
2. Precedence call with subject
3. Redirected precedence call without subject
4. Redirected precedence call with subject
Note:
When there is a call with an incoming precedence level higher than Routine, the Redirect
and Decline soft keys are not displayed.
Precedence alerting tone
A precedence alerting tone is played to alert you that a precedence call with a precedence
level higher than Routine is arriving. This tone is delivered through the Handsfree speaker.
This tone is played if there is no active call or if a call is on hold.
Precedence Call Waiting tone
When a call with a precedence level higher than Routine is received, and you are busy with
another call, the precedence Call Waiting tone is played instead of the normal Call Waiting
tone. This tone is delivered through the Handsfree speaker.
Incoming precedence call display
The first line of the IP Deskphone displays the caller's information (From) with the ringing phone
icon.
The second line displays the precedence level.
The third line displays the person who is being called (callee). If the incoming call has a subject,
the third line displays the subject alternating with the person who is being called. The display
cycles between the two every six seconds. An example is shown in the following figure.
Avaya 1120E IP Deskphone with SIP Software User Guide
Incoming calls with precedence
November 2013 289